KHI WOOD
Norcross
Summary
Friendly and dependable hospitality professional with over 2 years of serving experience in fast-paced restaurant environments. Seeking a server or bottle service position where I can apply my customer service skills, multitasking abilities, and open availability to enhance the guest experience. I’m ready to step into a new opportunity where I can bring my serving experience to a more fast-paced, nightlife setting. While I haven’t worked in a club before, I’ve spent time in clubs and lounges and am already familiar with some drink categories. I also have strong serving experience from restaurants like Twin peaks and Waffle House, where I learned how to handle high-volume shifts, stay organized under pressure, and give great customer service. I’m confident I can bring that same energy and professionalism to Havana and help create a great experience for every guest.
Overview
3
3
years of professional experience
Work History
Event Staff Member
Hiphopsince1987
02.2022 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Server
Twin Peaks
12.2023 - 03.2025
- Provided attentive and friendly service in a high-volume, full-service restaurant
- Maintained knowledge of menu items and promotions to upsell effectively
- Managed multiple tables during peak hours while maintaining a professional attitude
- Collaborated with kitchen and host staff to ensure accurate and timely orders
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Waffle House
08.2022 - 12.2023
- Delivered quick and courteous service in a 24-hour diner setting
- Handled large sections during busy shifts with efficiency and attention to guest needs
- Maintained cleanliness and organization of dining and service areas
- Built rapport with regular guests through consistent, high-quality service
Education
Bachelor of Science - Business Administration
Georgia State University
Atlanta, GA08-2027
Skills
- Strong customer service & communication
- High-volume food service experience
- Multitasking & time management
- Team-oriented & dependable
- Open availability (nights & weekends)
- Eager to learn bottle service operations
- Strong teamwork
- Guest relations
- Brand marketing
- Sales experience
- Food and beverage handling
- Food and beverage background
- Positive attitude
- Guest services
- Customer service
- Punctual and dependable
Timeline
Server
Twin Peaks
12.2023 - 03.2025
Server
Waffle House
08.2022 - 12.2023
Event Staff Member
Hiphopsince1987
02.2022 - Current
Bachelor of Science - Business Administration
Georgia State University
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