Khorey Spalding
Villa Rica
Summary
Enthusiastic and highly motivated client-service professional with a strong work ethic. Skilled in cash handling, problem solving, and managing high-volume client interactions while adhering to established processes, risk standards, and regulatory requirements.
Overview
11
11
years of professional experience
Work History
Vendor
Fed Ex Ground
10.2025 - Current
- Delivered high quality customer service by assisting clients with shipping neecs, addressing questions, and resolving issues professionally.
- Handled time sensitive tasks with accuracy, ensuring packages were processed correctly and deadlines were consistently met.
- Communicated clearly with customers and team members to coordinate deliveries, manage expectations, and solve unexpected problems.
- Promoted additional services such as insurance, express shipping, package solutions - using a consultative, customer focused approach.
- Demonstrated reliability and trustworthiness by adhering to company procedures, safety protocols, and accuracy standards.
Process Technician III
Unilever
12.2018 - 01.2025
- Operated and monitored production equipment while ensuring product quality and adherence to safety and compliance guidelines.
- Identified process issues, collaborated with team members, and implimented solutions to maintain operational excellence.
- Worked cross functionally with engineers, supervisors, and quality teams, building strong internal relationships.
- Demonstrated adaptability by learning new systems and procedures ina fast paced manufacturing environment.
Fulfillment Center Associate
Amazon Fulfillment Center
11.2023 - 11.2024
- Executed inventory, picking, packing, and shipping operations with speed, accuracy, and attention to detail.
- Utilized technology platforms and handheld devices to track, manage, and process orders in real time.
- Maintained xstrong productivity and safety standards, following all standard operatring procedures and guidelines.
- Supported team goals through effective communication, collaboration, and problem solving.
Manager
Jamaican Jerk Hut
09.2014 - 10.2023
- Managed daily operations, including cash handling, customer service, scheduling and staff supervision.
- Built strong relationships with customers, ensuring a high quality dining and service experience.
- Trained employees on processes, compliance, and customer engagement best practices.
- Resolved customer concerns using strong communication and problem solving skills.
- Oversaw inventory, vendoe relations, and financial reconcillation to maintain accurate records.
Education
Bachelor of Science - Accounting
Lincoln University
Jefferson City, MO05-2016
Skills
- Account and Client Management
- Business Development Support
- Business Acumen
- Critical Thinking
- Problem Solving
- Pipeline Management
Professional Attributes
- Adaptable and proactive in dynamic work settings
- Collaborative team player who contributes to a positive workplace
- Passionate about supporting community and clients
- Quick to learn new technologies and banking platforms
- Strong work ethic with a results-driven mindset
Timeline
Vendor
Fed Ex Ground
10.2025 - Current
Fulfillment Center Associate
Amazon Fulfillment Center
11.2023 - 11.2024
Process Technician III
Unilever
12.2018 - 01.2025
Manager
Jamaican Jerk Hut
09.2014 - 10.2023
Bachelor of Science - Accounting
Lincoln University