Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khrongjai Thawbunta

Atlanta

Summary

Experienced restaurant business and customer service professional with over 16 years of experience managing restaurant operations, customer relations, staff coordination, cash handling, and daily business administration. Strong multitasking and problem-solving abilities with a professional and customer focused approach.

Knowledgeable job with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

16
16
years of professional experience

Work History

Operations Manager

Erawan Organic Thai
06.2022 - Current
  • Managed daily business operations and customer service
  • Supervised and schedule staff members
  • Handled cash transactions and administration duties
  • Resolve customer concerns professionally
  • Maintained organized records and operational procedures
  • Worked efficiently in fast paced environments
  • Streamlined daily operations to enhance efficiency and service quality.
  • Implemented inventory management systems to optimize stock levels and reduce waste.

Operations Manager

Thai Fivor
01.2010 - 01.2022
  • Managed daily business operations and customer service
  • Supervised and schedule staff members
  • Handled cash transactions and administration duties
  • Resolve customer concerns professionally
  • Maintained organized records and operational procedures
  • Worked efficiently in fast paced environments

Education

Master of Arts - Communication Arts

New York Institute of Technology (NYIT)
New York, NY

Skills

  • Customer Service
  • Administrative Support
  • Cash Handling
  • Conflict Resolution
  • Team Coordinating
  • Multitasking
  • Microsoft Office
  • English and Thai Communication
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Languages

English
Professional Working
Thai
Native or Bilingual

Timeline

Operations Manager

Erawan Organic Thai
06.2022 - Current

Operations Manager

Thai Fivor
01.2010 - 01.2022

Master of Arts - Communication Arts

New York Institute of Technology (NYIT)
Khrongjai Thawbunta