Results-driven therapist with proven skills in conflict resolution, case management, and risk assessment. Expertise in navigating high-conflict situations and fostering collaborative relationships to enhance client outcomes.
Overview
5
5
years of professional experience
Work History
Therapist
Radiant Counseling
Georgia
02.2026 - Current
Conduct comprehensive intake interviews to assess concerns, gather objective information, and identify appropriate interventions.
Manage confidential client cases while maintaining detailed documentation that meets legal, ethical, and organizational standards.
Navigate high-conflict and emotionally sensitive situations using de-escalation, problem-solving, and evidence-based communication techniques.
Collaborate with healthcare providers, families, and community organizations to coordinate services and improve outcomes.
Assess safety concerns and recommend appropriate actions based on professional judgment and organizational policies.
Build collaborative relationships with diverse stakeholders while maintaining confidentiality and professionalism.
Employment Specialist
Trilogy Behavioral Healthcare
Chicago, IL
06.2021 - 07.2022
Conducted comprehensive assessments and reviewed supporting documentation to determine eligibility for disability accommodations and vocational services.
Served as a consultant to clients, employers, educational institutions, and service providers regarding disability accommodations and compliance requirements.
Conducted structured interviews to identify barriers, evaluate needs, and develop individualized recommendations.
Coordinated accommodations and facilitated communication among multiple stakeholders to resolve complex issues.
Maintained confidential case records while ensuring compliance with HIPAA and applicable disability regulations.
Prepared detailed reports, case summaries, and supporting documentation for vocational rehabilitation and Social Security programs.
Managed multiple complex cases while prioritizing deadlines, documentation quality, and service delivery.
Partnered with multidisciplinary teams to identify risks, improve service coordination, and implement effective solutions.
Education
Employee Relations And Investigations Certificate - Human Resources Management
Cornell University
07-2026
Master of Arts - Rehabilitation Counseling
Northeastern Illinois University
Chicago, IL
12-2022
Skills
Employee Relations
Workplace Investigations
Conflict Resolution & Mediation
Fact-Finding Interviews
Employee & Stakeholder Consultation
Case Management
Risk Assessment
Workplace Accommodations (ADA)
Policy Interpretation
Timeline
Therapist
Radiant Counseling
02.2026 - Current
Employment Specialist
Trilogy Behavioral Healthcare
06.2021 - 07.2022
Employee Relations And Investigations Certificate - Human Resources Management