Kiala Duncan
Cordele
Summary
Dynamic professional with a goal-oriented mindset and strong conflict resolution skills, honed as a Correctional Lieutenant at the Georgia Department of Corrections. Proven track record in enhancing team collaboration and customer satisfaction through effective communication and efficient inventory management. Committed to fostering inclusive environments and achieving productivity goals.
Overview
12
12
years of professional experience
Work History
CAP 1 Associate
Walmart
03.2023 - Current
- Improved team collaboration by effectively communicating with coworkers and supervisors.
- Enhanced customer satisfaction by providing efficient and accurate inventory management.
- Developed positive working relationships with team members, fostering an inclusive culture that promoted teamwork.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Correctional Lieutenant
Georgia Department of Corrections
10.2015 - 12.2022
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
Production Worker
Kia Motors Manufacturing Georgia
05.2013 - 10.2015
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
GED -
South Georgia Technical College
Americus, GACosmetologist - The Art And Science of Beauty Treatments
South Georgia Technical College
Americus, GA08-2022
Skills
- Punctuality
- Goal-oriented mindset
- Product stocking
- Forklift operation
- Pallet jack operation
- Teamwork
- Dependable and reliable
Timeline
CAP 1 Associate
Walmart
03.2023 - Current
Correctional Lieutenant
Georgia Department of Corrections
10.2015 - 12.2022
Production Worker
Kia Motors Manufacturing Georgia
05.2013 - 10.2015
GED -
South Georgia Technical College
Cosmetologist - The Art And Science of Beauty Treatments
South Georgia Technical College
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