Kianna Blake
Jonesboro
Summary
Organized Insurance Claims professional offering expertise in investigation, litigation and settlements. Proficient in executing claims transactions and applying settlement protocols to foster timely, fair and accurate claims processing. Track record of superior performance in tea, leadership roles.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Claims Examiner/Business Analyst
Windy Hill Dental Associates
Marietta
05.2022 - 05.2026
- Reviewed dental claims for accuracy and compliance with insurance policies.
- Investigated discrepancies in claims, collaborating with dental professionals for resolution.
- Analyzed patient records to determine eligibility and coverage for services rendered.
- Paid and processed claims within designated authority level.
- Reviewed and resolved open claims and change orders to determine entitlement for additional payment.
Treatment Coordinator
Downtown Atlanta Dentistry
Atlanta
08.2024 - 09.2025
- Coordinated patient appointments and managed scheduling for a dental practice.
- Assisted patients with treatment plans and explained procedures clearly.
- Maintained accurate patient records using dental management software.
- Collaborated with dentists to optimize treatment workflows and patient care.
- Handled insurance verifications and processed billing inquiries efficiently.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Conducted financial consultations with patient and set up payment plans.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
Education
Associate of Applied Science - Nursing
South College
Knoxville, TN 10.2023 - 03.2025
Absegami High School
Galloway, NJSkills
- Claims analysis
- Dental coding
- Customer service
- Claims processing
- Eligibility determination
- Billing inquiries
- Insurance verification
Timeline
Treatment Coordinator
Downtown Atlanta Dentistry
08.2024 - 09.2025
Associate of Applied Science - Nursing
South College
10.2023 - 03.2025
Claims Examiner/Business Analyst
Windy Hill Dental Associates
05.2022 - 05.2026
Absegami High School