Kiara Armstrong
Atlanta
Summary
Dynamic customer service professional with a proven track record of excellence in work completion and client satisfaction. Expertise in effective communication and coordination ensures consistent fulfillment of customer needs and expectations. Recognized for maintaining high levels of organization and efficiency in fast-paced environments. Committed to fostering positive relationships and enhancing the overall customer experience through proactive problem-solving and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Student Support Assistant
Believe in Students
11.2025 - Current
- Help address disparities in access to resources by supporting students who face systemic barriers, including those who are first-generation, low-income, or juggling family responsibilities, act as a community partner by facilitating resource access and providing critical support that allows students to focus on education rather than survival, ensure that financial and personal support reaches students quickly and effectively, and serve as a liaison between students and educational institutions by helping overcome barriers to retention and success
Dental Assistant
The Children’s Dental Group
11.2025 - Current
- Call patients back from the waiting room, clean dental rooms/stations, setup dental instruments, sterilize dental instruments, assist during treatments, and take notes for the doctor
Flexible Fulfillment Expert
Target
10.2020 - 10.2025
- Shop and prepare online orders to be ready for same-day pickup and shipping orders
Full-Service Shopper
Instacart
07.2020
- Shop for groceries/products and deliver items to local community members
Full-Time Intern
San Antonio Regional Hospital
06.2019 - 09.2019
- Created a survey for the oncology unit to assist their nurse navigators in understanding the barriers that their cancer patients face as well as volunteered at the hospital’s pop-up medical clinic to help underserved communities
- 400 hours
Full-Time Intern
Desert Valley Hospital
05.2016 - 08.2016
- Spent time shadowing health professionals from majority of the hospital departments as well as assisted healthcare workers on projects, primarily with the infection control director
- 400 hours
Full-Time Intern
Dr. Wanda Wilburn’s Genesis OB/GYN Practice
06.2014 - 08.2014
- Shadowed Dr. Wilburn during her gynecology appointments, viewed a vaginal birth and cesarean-section, and conducted fetal heart monitoring on her obstetric patients
- ~400 hours
Education
Bachelor of Science - Public Health, Sociology
Xavier University of Louisiana
New Orleans, Louisiana05.2017
Masters of Public Health - Global Health
Loma Linda University
Loma Linda, California06.2019
Skills
- Experienced in Microsoft Office applications
- Proficient in English with basic Spanish communication skills
- Exhibiting workplace professionalism
- Effective team collaboration
- Customer engagement
- Attention to detail
- Organizational skills
Accomplishments
- Victor Valley College Dean’s List (2023)
- Safety Champion of the Month (Target) (May 2022)
- Employee of the Month (Target) (April 2022)
- Department Team Captain (Target) (October 2021-present)
- Phi Theta Kappa Honor Society (Membership: 2019 - present)
- Xavier University of Louisiana Dean’s List (2016 - 2017)
Certification
- Basic Life Support (September 2025)
- Phlebotomy Technician I (CPT I) (December 2019)
Timeline
Student Support Assistant
Believe in Students
11.2025 - Current
Dental Assistant
The Children’s Dental Group
11.2025 - Current
Flexible Fulfillment Expert
Target
10.2020 - 10.2025
Full-Service Shopper
Instacart
07.2020
Full-Time Intern
San Antonio Regional Hospital
06.2019 - 09.2019
Full-Time Intern
Desert Valley Hospital
05.2016 - 08.2016
Full-Time Intern
Dr. Wanda Wilburn’s Genesis OB/GYN Practice
06.2014 - 08.2014
Masters of Public Health - Global Health
Loma Linda University
Bachelor of Science - Public Health, Sociology
Xavier University of Louisiana