Kiara Baker
Savannah
Summary
Dedicated and customer-focused professional with six years of experience in the service industry, excelling in fast-paced environments, customer relations, and team collaboration. Known for strong communication, problem-solving, and adaptability. Now seeking to leverage transferable skills in a new career path, bringing a strong work ethic, attention to detail, and a passion for learning.
Overview
6
6
years of professional experience
Work History
Server/Hospitality Worker
Kessler Collection
10.2021 - Current
- Delivered high-quality service in a fast-paced environment, ensuring customer satisfaction and repeat business
- Managed multiple tables efficiently, demonstrating excellent organizational and multitasking skills.
- Developed strong problem-solving abilities by handling customer inquiries and resolving concerns professionally.
- Collaborated with team members and kitchen staff to maintain seamless operations.
- Trained and mentored new employees, enhancing team performance.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Baker/Back of House Team Member
Texas Roadhouse
02.2019 - 03.2021
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Managed customer service operations, including taking orders and resolving complaints.
Education
High School Diploma -
Beach High School
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Exceptional customer service and interpersonal skills
- Strong multitasking and time management abilities
- Problem-solving and conflict resolution
- Adaptability and willingness to learn new skills
- Team collaboration and leadership
- Cash handling and POS systems
- Effective verbal and written communication
Timeline
Server/Hospitality Worker
Kessler Collection
10.2021 - Current
Baker/Back of House Team Member
Texas Roadhouse
02.2019 - 03.2021
High School Diploma -
Beach High School
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