Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kiara Booker

Ellenwood,GA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

FC Associate

Amazon
10.2024 - Current
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Followed procedures at all times for personal and team safety.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.

Patient Care Advocate

Sykes Enterprises
01.2022 - 01.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Resolved problems with communication and billing to foster seamless services.

Security Professional

Allied Universal
01.2020 - 01.2022
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Supervised grounds, employee entrances, and exits and security officers on duty.
  • Screened incoming employees, personal belongings, and shipments for security concerns.

Cabin Agent

DGS Inc.
01.2019 - 01.2020
  • Cleaned aircraft to prevent build-up of debris and grime .
  • Maintained stock of snacks and reading materials to distribute to airline passengers during flights.
  • Conducted security inspections of aircraft for compliance with government and company requirements.
  • Cleaned and sanitized aircraft lavatories to meet company standards.

Education

A.A - Criminal Justice

Gordon State College
Barnesville, GA
12.2019

Skills

  • Artistic problem-solving
  • Team leadership
  • Strong organizational skills
  • Strategic issue analysis
  • Effective team collaboration
  • Attentive observer
  • Adaptable to changing environments
  • Workplace organization

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual

Timeline

FC Associate

Amazon
10.2024 - Current

Patient Care Advocate

Sykes Enterprises
01.2022 - 01.2024

Security Professional

Allied Universal
01.2020 - 01.2022

Cabin Agent

DGS Inc.
01.2019 - 01.2020

A.A - Criminal Justice

Gordon State College

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Kiara Booker