Kieasha Willis
Manchester
Summary
Detail-oriented professional with strong communication and organizational skills. Experienced in customer service and classroom support, committed to enhancing educational experiences and fostering collaborative environments.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
12
12
years of professional experience
Work History
Assistant Teacher
Mother Goose Nursery
01.2026 - 05.2026
- Facilitated engaging educational activities to enhance children's learning and development.
- Collaborated with lead teacher to implement curriculum and assess student progress.
- Supported classroom management by promoting positive behavior and conflict resolution among students.
- Assisted in maintaining a safe, clean, and organized learning environment for children.
Customer Service Representative
Hyundai Glovis
10.2019 - 01.2025
- Resolved customer inquiries through effective communication and product knowledge.
- Processed orders and managed returns using CRM systems to enhance customer satisfaction.
- Collaborated with cross-functional teams to streamline service processes and improve efficiency.
- Trained new representatives on company policies and customer service best practices.
Administrative Assistant
Upson Regional Medical Center
02.2014 - 09.2018
- Managed scheduling and appointments for medical staff to enhance operational efficiency.
- Coordinated patient admissions and discharges, ensuring seamless transitions and compliance with protocols.
- Processed billing and insurance claims using healthcare software to maintain accurate financial records.
- Developed and maintained filing systems for medical records, improving data retrieval speed and accuracy.
Education
High School Diploma -
Manchester High School
Manchester GA 05-2012
Skills
- Problem-solving
- Money handling
- Researching skills
- Document management
- Purchasing
- Records management
- Legal compliance
- Meeting coordination
- Financial report analysis
- Legal notice publishing
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Critical thinking
- Organizational skills
- Effective communication
- Decision-making
- Scheduling appointments
- Task prioritization
- Office management
- Computer literacy
- Payment collection
- Financial transactions
- Records maintenance
- Legal documentation
Timeline
Assistant Teacher
Mother Goose Nursery
01.2026 - 05.2026
Customer Service Representative
Hyundai Glovis
10.2019 - 01.2025
Administrative Assistant
Upson Regional Medical Center
02.2014 - 09.2018
High School Diploma -
Manchester High School