Kiera Arnold
Thomasville
Summary
Skilled district sales manager bringing expertise in building and leading high-performance sales teams. Adept at driving revenue growth with proactive, hands-on management style. Ready to apply knowledge and experience to promote sales.
Effective district sales manager adept at driving revenue, developing high-performing teams and increasing market share. Leverages several years of demonstrated success in managing pricing strategies, customer relationships and product placement. Exceptional problem-solver with high level of organization and attention to detail.
Inspiring manager with extensive experience in dynamic product industries and leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Experienced District Sales Manager offering many years of experience in sales leadership. Establishes clear goals and helps team members reach new levels of success in revenue generation and customer acquisition.
Seasoned professional bringing several years of progressive experience in the field environments devoted to boosting sales and bottom-line profitability with performance-oriented strategies. Talented team builder and analytical problem-solver with sound judgment and strong business acumen. Effectively deepen customer, team and vendor relationships with articulate and persuasive communication style.
Overview
13
13
years of professional experience
Work History
District Sales Manager
Verizon Wireless
Thomasville
01.2018 - Current
- Secured long-term accounts, managed sales presentations and provided recommendations to promote brand effectiveness and product benefits.
- Led, coached and developed employees to achieve sales goals.
- Controlled promotional budget to implement effective marketing strategies through media buys, event marketing and sponsorship programs.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Used change methodologies to increase sales and led projects for increased productivity.
- Trained and mentored sales team members in customer relations, customer service and product placement.
- Created and maintained sales environment to support business objectives.
- Negotiated beneficial long-term contract renewals with franchise owners and sales affiliates.
- Supported sales team members to drive growth and development.
- Serviced large accounts, working to expand business reach and leveraging network connections to penetrate new accounts.
- Directed and coordinated products, services and sales activities.
- Conducted regular meetings with sales staff to review progress against goals.
- Analyzed regional market trends to discover new opportunities for growth.
- Created incentive programs to motivate sales teams to exceed quotas.
Customer Service Manager
Walmart
Thomasville
12.2014 - 01.2018
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Developed policies and procedures related to customer service operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Assigned work and monitored performance of project personnel.
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
Shift Manager
Taco Bell
Thomasville
08.2012 - 01.2014
- Resolved conflicts between employees or customers in a professional manner.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured compliance with food safety regulations and quality standards.
- Trained new employees on company policies, procedures, and job responsibilities.
Education
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL10-2019
Skills
- Sales strategy
- Market analysis
- Budget management
- Contract negotiation
- Employee training
- Performance coaching
- Customer relationship management
- Team leadership
- Data analysis
- Project management
- Client servicing
- Sales forecasting
- Conflict resolution
- Incentive programs
- Business development
- Shipping and receiving oversight
- Team recruiting and onboarding
- Sales process optimization
- Operations
- Professional demeanor
- Sales presentations
- Lead identification and generation
References
References available upon request.
Timeline
District Sales Manager
Verizon Wireless
01.2018 - Current
Customer Service Manager
Walmart
12.2014 - 01.2018
Shift Manager
Taco Bell
08.2012 - 01.2014
Associate of Science - Medical Administrative Assistant
Ultimate Medical Academy