KIERAN TALELE
Atlanta
Summary
Motivated International Studies major with a Business Administration minor, blending customer service and leadership experiences. Proven ability to analyze data and enhance operational efficiency while coordinating member onboarding and addressing concerns in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Membership Concierge
Lifetime Inc
02.2025 - 08.2025
- Facilitated onboarding for new members, clearly explaining membership benefits to ensure understanding and engagement
- Provided exceptional customer service in fast-paced, client-facing environment, enhancing member satisfaction
- Addressed and resolved customer concerns in a timely and professional manner
- Collaborated with sales and management teams to streamline daily operations and improve service delivery
- Processed member information and maintained accurate database records
Tennis Coach
Windward Lake Club
01.2019 - 01.2020
- Led tennis drills and conditioning sessions for groups of up to 20 students
- Provided individual feedback, refining technique and boosting performance
- Organized players into skill-based groups, enhancing training focus and collaboration
Research and Marketing Intern
BlinkSky Inc.
05.2018 - 07.2018
- Conducted market research identifying key international expansion opportunities
- Surveyed local businesses to gauge partnership interest and potential collaborations
- Assisted with data collection and reporting for marketing strategy
- Created and maintained spreadsheets to compare retailer compatibility
Education
Bachelor of Arts - International Studies, Business Administration
University of South Carolina
Columbia, SC01-2025
Skills
- Customer service
- Market research
- Data analysis
- Data organization
- Microsoft Excel
- Microsoft Word
- Time management
- Team leadership
Timeline
Membership Concierge
Lifetime Inc
02.2025 - 08.2025
Tennis Coach
Windward Lake Club
01.2019 - 01.2020
Research and Marketing Intern
BlinkSky Inc.
05.2018 - 07.2018
Bachelor of Arts - International Studies, Business Administration
University of South Carolina