Kierra Brown
Winder,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Biller
ZOe Pediatrics
03.2024 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Travel Agent
Queen of Travel LLC
05.2023 - Current
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Improved client loyalty by consistently exceeding expectations with personalized travel advice and support.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Dental Assistant
Petree & Seibert Family Dentistry
03.2021 - 12.2023
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Lead Teacher
Oconee Preschool Academy
08.2019 - 03.2021
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Data Entry
Practice Partners, Medical Billing
01.2018 - 08.2019
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Consistently met deadlines for data entry, improving overall efficiency of the department.
Shift Leader
Dunkin' Donuts
12.2016 - 01.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Hospitality - Hospitality
Athens Technical College
Athens, GA04-2027
Dental Assisting school -
Winder Assist to Succeed
Winder, GA04.2021
High School -
Winder-Barrow High School
Winder, GA05.2018
Skills
- Medical billing
- Electronic claims
- Insurance verification
- Customer service
- CPT knowledge
- Claim submission
- Data entry
- Multitasking and organization
- Data analysis
- Attention to detail
- Time management
- Teamwork and collaboration
Certification
- Dental Assistant certificate
- Dental X-Ray certificate
- BCS/CPR certified
Timeline
Medical Biller
ZOe Pediatrics
03.2024 - Current
Travel Agent
Queen of Travel LLC
05.2023 - Current
Dental Assistant
Petree & Seibert Family Dentistry
03.2021 - 12.2023
Lead Teacher
Oconee Preschool Academy
08.2019 - 03.2021
Data Entry
Practice Partners, Medical Billing
01.2018 - 08.2019
Shift Leader
Dunkin' Donuts
12.2016 - 01.2018
Dental Assisting school -
Winder Assist to Succeed
High School -
Winder-Barrow High School
Hospitality - Hospitality
Athens Technical College
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