Kierra Brown
Winder,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Biller
ZOe Pediatrics
Remote
03.2024 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Travel Agent
Queen of Travel LLC
Remote
05.2023 - Current
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Improved client loyalty by consistently exceeding expectations with personalized travel advice and support.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
Dental Assistant
Petree & Seibert Family Dentistry
Winder, GA
03.2021 - 12.2023
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Lead Teacher
Oconee Preschool Academy
Watkinsville, GA
08.2019 - 03.2021
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Data Entry
Practice Partners, Medical Billing
Watkinsville, GA
01.2018 - 08.2019
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Consistently met deadlines for data entry, improving overall efficiency of the department.
Shift Leader
Dunkin' Donuts
Bethlehem, GA
12.2016 - 01.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
Hospitality - Hospitality
Athens Technical College
Athens, GA04-2027
Dental Assisting school -
Winder Assist to Succeed
Winder, GA04.2021
High School -
Winder-Barrow High School
Winder, GA05.2018
Skills
- Medical billing
- Electronic claims
- Insurance verification
- Customer service
- CPT knowledge
- Claim submission
- Data entry
- Multitasking and organization
- Data analysis
- Attention to detail
- Time management
- Teamwork and collaboration
Certification
- Dental Assistant certificate
- Dental X-Ray certificate
- BCS/CPR certified
Timeline
Medical Biller
ZOe Pediatrics
03.2024 - Current
Travel Agent
Queen of Travel LLC
05.2023 - Current
Dental Assistant
Petree & Seibert Family Dentistry
03.2021 - 12.2023
Lead Teacher
Oconee Preschool Academy
08.2019 - 03.2021
Data Entry
Practice Partners, Medical Billing
01.2018 - 08.2019
Shift Leader
Dunkin' Donuts
12.2016 - 01.2018
Dental Assisting school -
Winder Assist to Succeed
High School -
Winder-Barrow High School
Hospitality - Hospitality
Athens Technical College