Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

KILLIAN MULLEN

Roswell

Summary

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.


Overview

9
9
years of professional experience

Work History

Sales Representative

Luxottica
10.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Managed 300+ accounts in my territory.
  • Traveled several days a week to manage accounts.

Sales Associate

MJS Associates
10.2022 - 10.2023
  • Manage multiple accounts in the southeast region.
  • Represent brands such as: Sunice, Bobby Jones, and Outdoor Tech.
  • Represented brands at the 2023 Tour Championship at East Lake.
  • Assisted the Oakley and Ray-Ban rep with golf tournaments.
  • Help build the collegiate athletic program in the southeast.
  • Fitted multiple golf teams.
  • Introduced and implemented new brands into the Atlanta market.
  • Travel to accounts and events to represent brands.
  • Cold Call new prospects.
  • Representing brands at the 2023 PGA Merchandise Show.
  • 1:1 meetings with accounts.

Digital Marketing Coordinator

enVista
06.2022 - 08.2022
  • Researched market trends.
  • SEO optimization.
  • Implemented marketing campaigns.
  • Collaborated with Google Ads analytics.
  • Created website review listings on multiple sites.

Digital Marketing Intern

enVista
06.2021 - 06.2022
  • Website migration.
  • Implemented marketing campaigns.
  • Created and updated website blogs.
  • Utilized resources (e.g., SEMrush) to research SEO optimization.

Student Athlete

UGA D1 Women's Equestrian
08.2018 - 05.2022
  • Devoted more than 20 hours per week with practice, conditioning, competition, and volunteer work while maintaining a full academic load.
  • Accepted instructions from coaches and other sports staff to maximize strategy and tactics.
  • Trained throughout year to maintain excellent form, technique, and peak physical condition.
  • Viewed videotapes to critique performances and techniques and learn opponents' tendencies and weaknesses to gain competitive advantage.
  • Attended scheduled practices and training sessions to develop skills.
  • Represented team with general public and members of media, providing positive face to group, answering questions and supporting charitable causes.
  • Exercised and practiced under direction of coaches or sports instructors.

Documentation Coordinator

enVista
06.2019 - 10.2019
  • Customized documentation for clients (Soul Cycle, Chick-fil-A).
  • Created documentation for Point of Sale (POS) and Order Management System (OMS).
  • Assisted with efficiency initiatives by managing configuration of usability functions such as interfaces, profiles, and workflow procedures.
  • Worked with IT team members to deploy strategies for efficiently processing, retrieving, and distributing documents.
  • Coordinated testing for new document management system.
  • Optimized automatic data capture strategies to increase efficiency in handling imported digital documents.

Assistant Trainer

NCM Show Horses
01.2017 - 12.2018
  • Responsible for daily care and training of over twenty (20) quarter horses, including both Western and English disciplines.
  • Responsible for preparing horses to be shown at local, state, and national levels.
  • Reported to head trainers and led the development and supervision of several interns and employees.
  • Continuously observed, tracked, and improved training courses to meet changing employee demands.
  • Recorded video instruction to support remote students and offer training to large number of employees.
  • Finished all tasks and job duties, adhering to deadlines to avoid delays.
  • Kept work area organized and clutter-free.
  • Maintained good working relationship with co-workers and management.

Retail Associate and Cold Barista

Starbucks Coffee
08.2016 - 12.2016
  • Monitored guest behaviors and reported any concerns to security for prompt attention.
  • Kept on top of changing product offerings to give customers best-in-class assistance with making product selections.
  • Opened registers during busy periods to keep queues down and customer satisfaction high.
  • Checked bathrooms every half hour to promptly handle any cleaning or restocking requirement.
  • Educated customers about use and care of merchandise as part of service-oriented sales process.
  • Set up displays of merchandise for special seasonal promotions and clearance pushes.
  • Kept entrances, pathways, and emergency exits free of clutter for guest safety.
  • Went above-and-beyond to help customers with merchandise needs or service problems.

Education

Bachelor of Science - Sports Management

University of Georgia
Athens, GA
05.2022

Minor - Consumer Economics

University of Georgia
Athens, GA
05-2022

Skills

  • Organized
  • Collaboration
  • Problem-solving
  • Time Management
  • Creative Thinking
  • Self-driven
  • Strategic planning
  • Customer relationship building
  • Interpersonal communication skills
  • Technology (eg Excel, Wordpress, SEMrush, HubSpot, Asana, Canva)

Awards

  • 2020 NCAA National Champions, University of Georgia, Division I Women's Equestrian Team
  • Dean's List (2018-2022)
  • Dawg's Choice Award (2019)
  • Coach’s Award (2022)
  • Iron Dawg Award (2022)
  • Academic Athlete Award (2022)

Timeline

Sales Representative

Luxottica
10.2023 - Current

Sales Associate

MJS Associates
10.2022 - 10.2023

Digital Marketing Coordinator

enVista
06.2022 - 08.2022

Digital Marketing Intern

enVista
06.2021 - 06.2022

Documentation Coordinator

enVista
06.2019 - 10.2019

Student Athlete

UGA D1 Women's Equestrian
08.2018 - 05.2022

Assistant Trainer

NCM Show Horses
01.2017 - 12.2018

Retail Associate and Cold Barista

Starbucks Coffee
08.2016 - 12.2016

Bachelor of Science - Sports Management

University of Georgia

Minor - Consumer Economics

University of Georgia

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