KIM KD MCKENZIE
Fort Oglethorpe
Summary
Dynamic and results-driven industry professional with a proven track record in operational optimization, team productivity, and process streamlining. Recognized for adaptability and strategic decision-making that supports long-term business success. A motivating manager with exceptional team-building, analytical, and customer relations skills, committed to fostering a collaborative work environment. Expertise in B2B/B2C sales, negotiation, and problem-solving, complemented by proficiency in MS Office, data analysis, and partnership development to drive impactful business growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Realtor / Associate Broker
Real Broker, LLC
Chattanooga, TN
03.2023 - Current
- Facilitated property showings and client meetings to enhance customer engagement and satisfaction.
- Negotiated sales agreements, ensuring favorable terms for clients while adhering to legal requirements.
- Developed comprehensive market analyses to inform clients on pricing strategies and investment opportunities.
- Coordinated with mortgage lenders, inspectors, and title companies to streamline transaction processes for clients.
Packaging Technician II
Sanofi
Chattanooga, TN
08.2023 - 02.2026
- Monitor product quality, verify fill levels, and complete accurate documentation to ensure regulatory compliance.
- Collaborate with team members to meet production goals while maintaining high-quality standards.
- Follow detailed Set-Up Sheets, SPIs, and SOPs to support safe, efficient, and consistent production operations.
- Operated packaging machinery to ensure efficient production flow and product quality.
Sales & Design Consultant
West Shore Home
Chattanooga, TN
08.2025 - 01.2026
- Conducted comprehensive in-home consultations, leveraging pre-qualified appointments coordinated by the internal team to ensure client satisfaction.
- Evaluated project specifications and communicated aclear scope of work while developing tailored design solutions.
- Established rapport with homeowners to effectively present high-quality bathroom renovation options.
- Ensured exceptional customer satisfaction throughout the project lifecycle, from initial consultation to final delivery.
Assistant General Manager
Drivetime Car Sales
Chattanooga, TN
02.2020 - 08.2023
- Performed in-depth evaluation of business and sales objectives to drive conversion rate improvements.
- Fostered a positive workplace culture, promoting employee engagement and retention initiatives.
- Facilitated training programs for new staff to enhance onboarding effectiveness and foster team collaboration.
- Oversaw daily operations to ensure compliance with company policies and industry regulations.
Realtor/Associate Broker
REMAX Properties
Chattanooga, TN
02.2017 - 03.2023
- Facilitated property showings and open houses to attract potential buyers.
- Advised clients on market conditions, pricing strategies, and property options.
- Negotiated contracts and agreements to ensure favorable terms for clients.
- Developed comprehensive marketing plans utilizing digital platforms and social media
Realtor/Relocation Coordinator
ERA – Blue Key Properties
Chattanooga, TN
03.2014 - 03.2017
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Office Manager
Prestige Investment
Huntsville, AL
03.2006 - 02.2014
- Streamlined office operations to enhance workflow efficiency and productivity.
- Supervised administrative staff, fostering team collaboration and skill development.
- Developed training programs for new hires, ensuring smooth onboarding processes.
- Evaluated and improved operational processes, driving continuous improvement initiatives.
Education
High School Diploma -
Buena Vista High School
Buena Vista, AZ05-2002
Skills
- Traditional Marketing
- Negotiations Expert
- Certified Negotiation Expert (CNE)
- Lead Follow-up
- Partnership Development
- Verbal and Written Communication
- Articulate and Persuasive
- Analytical and Logical Thinking
- Microsoft Word, Excel, and PowerPoint
Certification
- National Association of Realtors—Member
- Licensed Broker Tennessee
- Licensed Realtor, Tennessee, and Georgia
- Certifications: GRI, ABR, CARTUS
Timeline
Sales & Design Consultant
West Shore Home
08.2025 - 01.2026
Packaging Technician II
Sanofi
08.2023 - 02.2026
Realtor / Associate Broker
Real Broker, LLC
03.2023 - Current
Assistant General Manager
Drivetime Car Sales
02.2020 - 08.2023
Realtor/Associate Broker
REMAX Properties
02.2017 - 03.2023
Realtor/Relocation Coordinator
ERA – Blue Key Properties
03.2014 - 03.2017
Office Manager
Prestige Investment
03.2006 - 02.2014
High School Diploma -
Buena Vista High School