KIMBERLEY D. PEEK
Lake Park
Summary
Result driven professional with a strong background in both retail and banking, known for delivering excellent customer service and building lasting client relationships. Experienced in handling financial transactions, managing cash operations, and promoting products and services to meet sales. Demonstrates strong attention to detail, problem solving skills, and ability to work efficiently in fast paced environments.
Overview
33
33
years of professional experience
Work History
Associate Manager
Chez What
Valdosta
11.2024 - 01.2026
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Operated point-of-sale systems for efficient transaction processing.
- Conducted merchandise displays to attract customer attention effectively.
- Managed customer complaints with professionalism and empathy, ensuring satisfactory resolutions.
- Coordinated store promotions to increase customer engagement and boost sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
Owner/Operator
The Cypress House
Lake Park
10.2020 - 09.2024
- Developed booth layout strategies to enhance visibility and attract potential customers.
- Implemented promotional activities to increase booth traffic and brand awareness.
- Monitored booth traffic throughout to identify areas of improvement for future events.
- Set up booths including arranging furniture, hanging signage, stocking inventory and ensuring proper lighting.
- Performed administrative tasks such as creating invoices or tracking expenses related to booth operations.
- Managed booth operations to ensure smooth customer interactions and engagement.
Merchandiser
BX/ EXCHANGE
Goldsboro
11.2011 - 06.2013
- Responsible for ordering stock, testers, updating and executing plans for floor displays.
- Seymour Johnson AFB, NC
- Managed product displays to enhance visual appeal and drive customer engagement.
- Coordinated inventory levels to ensure product availability and efficient stock rotation.
- Executed promotional setups according to marketing guidelines and seasonal themes.
- Maintained cleanliness and organization of merchandise areas for optimal shopping experience.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Teller
CITYBANK
Honolulu
05.1999 - 11.2011
- Responsible for account transactions for both personal and business customers.
- Opening accounts, answering phone, all paperwork that was required for transaction processing, end of day till and vault balancing.
- WAIKIKI BRANCH, Honolulu, HI
Certified Massage Therapist
DESIGN 2000 BEAUTY SALON & DAY SPA
Charleston
12.1995 - 06.1996
- Responsible for giving therapeutic massages to clients, making appointments and maintaining medical files on a database.
- Performed additional duties, which included cashier, receptionist and newsletter.
- Charleston, SC
Sales Associate
MERVYN'S CALIFORNIA DEPARTMENT STORES
Jax
07.1995 - 12.1995
- Ran cash register and assisted customers in designated department.
- Unloaded freight and stocked shelves.
- Responsible for cash reconciliation at closing and cleaning department store.
- Jax, FL
Store Manager
PIC N PAY SHOES
Goose Creek
09.1992 - 03.1995
- Started as part-time employee and promoted to Assistant Manager after two weeks with the company.
- Promoted to Manager in one year.
- Duties included all managerial and financial responsibilities.
- Responsible for hiring employees, opening and closing the store, performing all necessary correspondence and recordkeeping.
- As Manager held the top in-store audit.
- Goose Creek, SC
Education
Certification -
Inova Health Systems
10-2011
AIB (American Institute of Banking)
01-1999
Certification -
Alpha School of Massage
12-1995
High School Diploma -
Nathan Bedford Forrest High School
06-1991
Skills
- Point-of-sale operation
- Visual merchandising
- Product knowledge
- Effective communication
- Customer service
- Time management
- Detail orientation
- Adaptability and flexibility
- Problem-solving
- Money handling
- Verbal and written communication
- Multitasking and organization
Other Work Experiences
FURNISHED UPON REQUEST.
Summary Of Experience
Twelve years of financial, managerial and clerical experience in various organizations which enabled me to gain strong interpersonal skills. Small vendor booth business owner for four years. One year of medical training and on the job experience as a Certified Massage Therapist. Ten years stay at home mom and volunteer.
Timeline
Associate Manager
Chez What
11.2024 - 01.2026
Owner/Operator
The Cypress House
10.2020 - 09.2024
Merchandiser
BX/ EXCHANGE
11.2011 - 06.2013
Teller
CITYBANK
05.1999 - 11.2011
Certified Massage Therapist
DESIGN 2000 BEAUTY SALON & DAY SPA
12.1995 - 06.1996
Sales Associate
MERVYN'S CALIFORNIA DEPARTMENT STORES
07.1995 - 12.1995
Store Manager
PIC N PAY SHOES
09.1992 - 03.1995
Certification -
Inova Health Systems
AIB (American Institute of Banking)
Certification -
Alpha School of Massage
High School Diploma -
Nathan Bedford Forrest High School