Summary
Work History
Education
Skills
Timeline
Generic

Kimberly Dowling

Waycross

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need. Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Culinary Assistant (PRN)

Satilla Bluffs
03 2023 - 07 2023
  • Prepared daily meals in line with established nutrition guidelines.
  • Maintained food and sanitation standards to keep up with temp and health regulations.
  • Developed nutritional weekly menus addressing individual patient diabetic, salt, mechanical or purée diet.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.
  • Assisted in setting up and breaking down kitchen stations.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Removed trash and cleaned kitchen garbage containers.
  • Seasoned and cooked food according to recipes or resident recommendations and experience.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Resident Assistance

Satilla Bluffs
03 2023 - 07 2023
  • Collaborated with wellness director and medical techs to create a daily plan to complete tasks for the day. Such as patients needs, med times, laundry and shower times.
  • Managing time to make sure all task were completed and residents provided for. Being alert and on standby for patient pendant calls.
  • Assessed patient needs for specialty referrals, doctor or family calls.
  • Participated in First Aid, stop the bleed and CPR training.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.

Work From Home Customer Service Agent

Arise Virtual Solutions Inc.
12 2022 - 03 2023
  • Answered incoming customer concerns according to internal policies, meeting and resolving questions.
  • Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity.
  • Provided communications to callers in stressful situations to support positive outcomes and satisfactory resolutions.
  • Attended virtual department meetings, contributing to ongoing improvement for callers and addressing performance concerns.

Substitute Teacher, K-12

Ess Source 4 Teachers
08.2018 - 11.2018
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Special Education Paraprofessional

Ware County School System(Wacona)
11 2018 - 10 2022
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Collaborated with teachers to create customized classroom environment integral to students' needs.
  • Assisted teachers with classroom management and documenting to maintain positive learning environment.
  • Established professional relationships with parents and other teachers to increase student support.
  • Used Microsoft Office and Google Slides to implement work, parent surveys, student surveys and much much more on a daily basis.
  • Responsible for creating monthly goals for each student with EIPs, IEps and 504s
  • Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
  • Instructed student activities to implement goals for remediation of deficiencies and drive student success.
  • Assisted with communication methods to keep parents informed about child's development and behavioral issues.
  • Adapted equipment and technology, boosting student engagement and motivation.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Delivered efficient instruction by assisting with lesson planning and materials preparation.
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Collaborated with teachers, principals, coach’s, therapist and specialists to assess in update student progress mentally and physically.

Elderly Caregiver

Self-employed
06 2023 - 06 2024
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Offered companionship and kindness to elderly patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
  • Maintained clean, safe, and well-organized patient environment.

Office Administrative Assistant

Globe Life
12 2024 - 02 2025
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Responded to inquiries from callers seeking information.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Maintained inventory of office supplies and placed orders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.

Medical Receptionist

Dr. JHA
06 2024 - 11 2024
  • Helped patients complete necessary medical forms and documentation.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Education

Paraprofessional License - Teaching

Coastal Pines Technical College
Waycross, GA
10.2018

Graduation Diploma -

Ware County High School
Waycross, GA
05.2006

Skills

  • Creating Behavioral Intervention Plans (BIP), Creating Individualized Education plans, Early Intervention plans and 504s
  • Student Assistance and resident assistance
  • Being flexible at a moments notice
  • Positive attitude, encouraging others and having a don’t give up attitude
  • Creating work goals within reach for myself
  • Always available to help or ask for help
  • The ability to always be able to do more than one job or task Never being to good to do any task that is asked of me
  • Organizing goals, timelines and daily/weekly tasks in a timely manner
  • Outgoing and being available as called to do
  • Being resourceful and working with what I have
  • I like to think I am a problem solver most of the time and I work hard to find a solution
  • Team player and doing what’s necessary to help my team achieve goals
  • Always ready to help someone else in need
  • Crafty when needed and creative

Timeline

Substitute Teacher, K-12

Ess Source 4 Teachers
08.2018 - 11.2018

Culinary Assistant (PRN)

Satilla Bluffs
03 2023 - 07 2023

Resident Assistance

Satilla Bluffs
03 2023 - 07 2023

Work From Home Customer Service Agent

Arise Virtual Solutions Inc.
12 2022 - 03 2023

Special Education Paraprofessional

Ware County School System(Wacona)
11 2018 - 10 2022

Elderly Caregiver

Self-employed
06 2023 - 06 2024

Office Administrative Assistant

Globe Life
12 2024 - 02 2025

Medical Receptionist

Dr. JHA
06 2024 - 11 2024

Paraprofessional License - Teaching

Coastal Pines Technical College

Graduation Diploma -

Ware County High School
Kimberly Dowling