Kimberly Entrekin
Bremen,GA
Summary
Dynamic and results-oriented administrative professional with extensive experience in office administration and customer service, notably at Blossman Gas & Appliances. Excelled in enhancing branch operations and customer relationships through effective communication and meticulous attention to detail. Proficient in MS Office and adept at budget planning, I significantly contributed to strategic initiatives and inventory management for improved service delivery.
Overview
16
16
years of professional experience
Work History
Branch Administrator
Blossman Gas & Appliances
01.2015 - Current
- Collaborated with senior management to develop strategic plans for branch expansion and improvement initiatives.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Complied with regulatory guidelines and requirements.
- Managed inventory control, ensuring optimal stock levels for efficient service delivery.
- Optimized inventory control through accurate record-keeping of recovered parts and materials.
- Facilitated strong vendor relationships by processing accounts payable accurately and promptly resolving discrepancies.
- Streamlined accounts payable processes for increased accuracy and timeliness of payments.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Boosted customer satisfaction by promptly addressing inquiries, resolving issues, and maintaining a high level of professionalism.
Accounts Receivable Clerk
Buckhead Beef
04.2009 - 12.2014
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
Education
Associate of Applied Science - Psychology
Florida Institute of Technology
Melbourne, FL09.2025
Skills
- Cash handling
- Office administration
- Scheduling appointments
- Document management
- Budget planning
- Excellent work ethic
- Customer service
- Team player
- Attention to detail
- Decision-making
- Verbal/written communication
- Proficient in MS office
- Cash handling expertise
- Accounts payable
- Collections
Timeline
Branch Administrator
Blossman Gas & Appliances
01.2015 - Current
Accounts Receivable Clerk
Buckhead Beef
04.2009 - 12.2014
Associate of Applied Science - Psychology
Florida Institute of Technology
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