Kimberly Harris
Union City
Summary
Organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth. Skilled in working under pressure and adapting to new situations and challenges.
Overview
10
10
years of professional experience
Work History
Production Specialist
Bank of America
College Park
10.2016 - 03.2025
- Process payments according to the clients instructions, monitor and review documentation requirements.
- Provided support when needed in order to meet tight deadlines.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Ensured compliance with applicable laws, regulations and company policies related to lockbox operations.
- Process checks for lockbox accounts to deposit in a quick and timely manner, to meet daily production goals.
- Cross-trained in other departments, and provided support to other departments as needed, to ensure smooth operations. And to help meet their deadlines using other operational systems.
- Performed data entry tasks accurately and efficiently, based on customer instructions.
Lockbox Specialist
Randstad Temporary Agency
College Park
07.2015 - 10.2016
- Resolved problems or discrepancies concerning customers' accounts.
- Provided support when needed in order to meet tight deadlines.
- Interacts closely with team members while providing excellent customer service.
- Prioritized and organized work to increase effectiveness, efficiency, and productivity.
- Performed work across multiple workstreams and systems.
Education
High School Diploma -
Charles Lincoln Harper High
Atlanta, GA06.1990
Skills
- Attention to detail
- Time management
- Data entry
- Problem solving
- Customer and client focus
- Basic computer skills
- Deadline adherence
- Collaboration
- Adaptability
- Prioritization
- Policies, Procedures, and Guidelines Management
Timeline
Production Specialist
Bank of America
10.2016 - 03.2025
Lockbox Specialist
Randstad Temporary Agency
07.2015 - 10.2016
High School Diploma -
Charles Lincoln Harper High
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