Dynamic operations leader with a proven track record at Emerge, enhancing operational efficiency and customer satisfaction. Skilled in data analysis and team building, I successfully managed high volumes of inquiries, optimizing processes to reduce response times and improve service delivery. Focused on building collaboration and delivering high performance outcomes.
Forward-thinking Operations Specialist bringing 10 years of expertise in Customer Operations and Logistics sector businesses. Promotes positive interactions with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Google Workspace and Microsoft Office Suite.