Kimberly Jones
Dacula
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications. Proficient in customer service. Currently completing an Associate in Business Administration degree.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Northeast Georgia Health System
09.2024 - Current
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Organized daily work based on collection priority.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Mastered the use of EPIC computer software.
Resident Care Aide
Manor Lake
12.2023 - 11.2024
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
- Delivered exceptional customer service by promptly responding to resident requests or concerns with empathy and professionalism.
Patient Service Representative/Certified Phlebotomy Technician
Quest Diagnostics
12.2022 - 12.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns in person, and on the phone.
Certified Phlebotomy Technician
Southeast Health Medical Center
12.2020 - 12.2022
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Contributed to team success by training new phlebotomists on proper techniques and best practices.
Education
Bachelor of Science - Bachelor of Science in Nursing
Auburn University At Montgomery
Montgomery, ALAssociate of Science - Associate of Science in Nursing
Lurleen B Wallace Community College
Andalusia, ALAssociate of Science - Associate of Science in Nursing
George C Wallace Community College
Dothan, ALAssociate in Business Administration - Business Administration
South College
Knoxville, TN04-2026
No Degree - Certified Phlebotomy Technician
JES Health Services
Montgomery, AL10-2018
Skills
- Continuous learning mindset
- Data entry
- Quality control
- Geriatric phlebotomy
- Patient safety
- Health education
- Venipuncture
- Medical terminology
- Customer service
- Teamwork and collaboration
- Time management
Certification
- Certified Phlebotomy Technician
- National Healthcare Association
- BLS certified
- American Heart Association
Timeline
Certified Phlebotomy Technician
Northeast Georgia Health System
09.2024 - Current
Resident Care Aide
Manor Lake
12.2023 - 11.2024
Patient Service Representative/Certified Phlebotomy Technician
Quest Diagnostics
12.2022 - 12.2023
Certified Phlebotomy Technician
Southeast Health Medical Center
12.2020 - 12.2022
Bachelor of Science - Bachelor of Science in Nursing
Auburn University At Montgomery
Associate of Science - Associate of Science in Nursing
Lurleen B Wallace Community College
Associate of Science - Associate of Science in Nursing
George C Wallace Community College
Associate in Business Administration - Business Administration
South College
No Degree - Certified Phlebotomy Technician
JES Health Services
Similar Profiles
Nicole FricksNicole Fricks
Registered Nurse Staff, PreOp/PACU at Northeast Georgia Health SystemRegistered Nurse Staff, PreOp/PACU at Northeast Georgia Health System
Glory KangGlory Kang
Patient Care Technician at Northeast Georgia Health SystemPatient Care Technician at Northeast Georgia Health System
Jennifer LondonJennifer London
Nurse Manager/Educator at Northeast Georgia Health SystemNurse Manager/Educator at Northeast Georgia Health System
Alexis DumasAlexis Dumas
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Jenna SylvesterJenna Sylvester
Sedation Nurse/Interventional Radiology at Children’s Healthcare of AtlantaSedation Nurse/Interventional Radiology at Children’s Healthcare of Atlanta