Kimberly Matul Mauricio
Norcross
Summary
Dependable employee and experienced shift leader with a focus on exceptional customer service and clear communication. Skilled in fostering relationships and managing daily living activities to ensure client comfort and satisfaction.
Overview
6
6
years of professional experience
Work History
Elderly Caregiver
King David Community
Atlanta GA
02.2024 - Current
- Provided compassionate support for daily living activities, enhancing client comfort and independence.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
Shift Leader, Cashier, Open to Close,
Marcoz Pizza
Peachtree Industrial Blvd
05.2020 - 06.2024
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained new employees and delegated daily tasks and responsibilities.
- Efficiently manage transactions, ensuring accurate cash, check, and card processing.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance satisfaction.
- Managed high call volume while maintaining excellent customer service standards.
Education
Associate of Science -
Gwinnett Technical College
Lawrenceville, GA05.2027
High School Diploma -
Dunwoody High School
Dunwoody, GA05.2023
Skills
- Time management
- Relationship building
- Clear communication
- Customer service
- Social interaction
- Safe patient transportation
- strong organization
- Experience with multiple phone line system
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
King David Community
02.2024 - Current
Shift Leader, Cashier, Open to Close,
Marcoz Pizza
05.2020 - 06.2024
Associate of Science -
Gwinnett Technical College
High School Diploma -
Dunwoody High School