Kimberly Reed
Conyers
Summary
Highly motivated and dedicated healthcare professional with over 10 years of experience in medical office administration, billing, coding, and patient care. Possesses expertise in EHR systems such as Athena, E-Clinical Works, and Aura, as well as medical terminology and insurance verification. Seeking to leverage skills in coding, billing, and revenue cycle management to obtain a position as a Revenue Cycle Analyst Manager. Committed to contributing to improved operational efficiency and optimized billing processes while ensuring the highest levels of patient satisfaction and financial performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Revenue Cycle Analyst
Skyland Trail
01.2023 - Current
- Post payments to accounts and confirm correct diagnosis and procedure codes are being billed.
- Request reconsiderations and appeals for denied claims, ensuring all documentation is accurate and complete.
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Collaborate with providers to verify diagnosis and CPT codes, ensuring submission of clean claims.
- Optimized charge capture procedures, contributing to more accurate billing statements and higher collection rates.
- Conducted root cause analysis on denied claims, implementing corrective measures to prevent future denials and protect revenues.
- Balanced and reconciled accounts.
Accounts Receivables Specialist
Concentra/Select Medical
04.2021 - 07.2022
- Managed workers' compensation claims, ensuring correct claim numbers and payer information were recorded
- Verified coding information and communicated with adjusters to ensure claims were accurately processed
- Resolved billing discrepancies, resubmitted claims, and followed up for payment reconsideration
- Ensured timely submission of bills while maintaining appropriate documentation and compliance standards
Front Office Coordinator
United Physician Group
02.2016 - 04.2021
- Managed appointment scheduling, patient records, and financial transactions within the office
- Demonstrated a strong understanding of medical terminology, billing, and coding processes
- Utilized Eclinical Works EMR to maintain patient records, manage billing information, and update demographics
- Collected patient copays, managed outstanding balances, and conducted monthly reviews of patient account aging
Billing Specialist
Metro Surgical Associates
08.2014 - 02.2016
- Provided billing support, answering questions and resolving billing inquiries from patients and providers
- Identified discrepancies that impacted claim payments and worked to resolve issues promptly
- Managed medical billing records, claim settlements, and insurance statements to ensure proper documentation and timely payments
Private Caregiver
Dr. Kathryn Taylor
11.2006 - 07.2014
- Provided direct care to a family member in a nursing facility, assisting with daily activities and maintaining a clean and safe environment
- Coordinated medical appointments and ensured proper care delivery
Education
Medical Billing & Coding Certification -
Medtech College
02.2014
Skills
- Coding & Billing Expertise: Proficient in assigning diagnoses and procedures to patient records using ICD-10-CM, CPT-4, and other relevant systems Experienced in managing billing processes to meet established turnaround times and ensure compliance
- Revenue Cycle Management: Knowledgeable in accounts receivable, claims review, coding accuracy, payer communications, and resubmission processes to resolve discrepancies
- Medical Office Administration: Skilled in managing office operations, including patient scheduling, front office coordination, and handling multi-line phone systems
- Insurance & Reimbursement: Expertise in insurance verification, managing patient accounts, and monitoring payer and CMS websites for coding changes and reimbursement alerts
- Problem-Solving & Time Management: Strong multitasking abilities with high attention to detail Capable of resolving billing issues, addressing discrepancies, and ensuring proper financial management
- Patient & Physician Communication: Excellent oral and written communication skills to liaise effectively with patients, physicians, insurance companies, and healthcare staff
- EHR Systems: Proficient in E-Clinical Works and Athena Health for managing patient records, coding, and insurance verification
- Billing & Coding Systems: ICD-10-CM, CPT-4, Athena, E-Clinical Works and Aura
KEY STRENGTHS
- Strong work ethic with a commitment to continuous improvement
- Ability to work under pressure while maintaining accuracy and quality
- Excellent interpersonal and communication skills
- Quick to adapt to new technologies and processes
Certification
- Certified Billing and Coding Specialist (CBCS)
- Certification Date:2021-01-04
Timeline
Revenue Cycle Analyst
Skyland Trail
01.2023 - Current
Accounts Receivables Specialist
Concentra/Select Medical
04.2021 - 07.2022
Front Office Coordinator
United Physician Group
02.2016 - 04.2021
Billing Specialist
Metro Surgical Associates
08.2014 - 02.2016
Private Caregiver
Dr. Kathryn Taylor
11.2006 - 07.2014
- Certified Billing and Coding Specialist (CBCS)
- Certification Date:2021-01-04
Medical Billing & Coding Certification -
Medtech College
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