Kimberly Rodriguez
Loganville
Summary
Phlebotomy Tech with proven expertise in venipuncture techniques and blood sample processing at Convenient Lab. Recognized for exceptional customer service and effective communication, ensuring patient safety and comfort. Always on time and ready to work. Always passionate about any job given, no matter how big or small. Making sure everyone leaves satisfied.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomy Assistant
Convenient Lab
12.2024 - Current
- Assisted in project coordination, ensuring timely communication among team members.
- Centrifuged blood samples as outlined in clinical protocols.
- Performed phlebotomy tasks for various tests, obtaining high-quality samples for accurate results.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Performed venipunctures and capillary draws with precision to ensure patient comfort and safety.
- Used personal protective equipment correctly to protect coworkers and patients.
Cashier-Shift Lead
Hummus Republic
06.2024 - Current
- Processed customer transactions efficiently and accurately using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Assisted in training new staff on cash handling procedures and store policies.
- Built relationships with customers to encourage repeat business.
Cashier/Customer Service
Ingles (Seasonal)
10.2022 - 02.2023
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new cashiers on operational procedures and best practices.
- Handled cash management tasks, including balancing registers at shift end.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Del Taco (Seasonal)
05.2022 - 09.2022
- Processed customer transactions efficiently and accurately at point-of-sale system.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and electronic payments while adhering to company policies.
- Helped staff of 3 and assisted with technique, food prep and presentation.
- Processed customer orders efficiently at drive-thru window, ensuring quick service during peak hours.
Hostess
La Bamba (Seasonal)
05.2021 - 08.2021
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to coordinate efficient seating arrangements.
- Assisted in maintaining cleanliness and organization of dining area.
- Communicated effectively with kitchen staff regarding guest needs and special requests.
- Made sure every customer that walked in was greeted with a friendly smile.
Education
Certification - Phlebotomy
CLPhlebotomy Training
Conyers, GA06-2024
High School Diploma -
Loganville High School
Loganville, GA05-2024
Skills
- Quick Learner
- Team player
- Bilingual
- Great with patients
- Venipuncture techniques
- Blood sample processing
- Centrifuge operation
- Patient safety / HIPPA Protocols
- Customer service excellence
- Time management
Certification
BLS/CPR 2025
Certified Phlebotomist
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Phlebotomy Assistant
Convenient Lab
12.2024 - Current
Cashier-Shift Lead
Hummus Republic
06.2024 - Current
Cashier/Customer Service
Ingles (Seasonal)
10.2022 - 02.2023
Cashier
Del Taco (Seasonal)
05.2022 - 09.2022
Hostess
La Bamba (Seasonal)
05.2021 - 08.2021
Certification - Phlebotomy
CLPhlebotomy Training
High School Diploma -
Loganville High School