KImberly Ross
Columbus
Summary
Organized Administrative Support Specialist recognized for productivity and efficient task completion. Possess specialized skills in data management, scheduling coordination, and document preparation. Excel in communication, problem-solving, and time management to ensure seamless operations in fast-paced environments. Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.
Overview
4
4
years of professional experience
Work History
Administrative Support Specialist II
CCG/ Columbus Police Department
Columbus
09.2024 - Current
- Maintained inventory of office supplies and placed orders when necessary.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Arranged domestic and international travel, hotel, and transportation needs for staff.
- Provided administrative support to senior management, including scheduling meetings and coordinating travel arrangements.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout, and budgetary requirements.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Answered and routed telephone calls and took messages.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Monitored emails regularly and responded promptly when necessary.
- Performed general office duties such as photocopying documents, faxing information, sorting mail.
- Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
- Provided administrative support to police officers, including filing and organizing documents.
Tax Clerk
Columbus Consolidated Government
Columbus
06.2024 - 09.2024
- Calculated income and social security tax deductions.
- Identified discrepancies in financial information provided by clients and took corrective action when necessary.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Reduced financial discrepancies by verifying accounting statements.
- Received and recorded cash, checks and transfers.
- Participated in meetings with other departments to discuss taxation strategies that are compliant with existing laws.
- Generated reports detailing changes in taxpayer accounts over a specified period of time.
- Maintained up-to-date knowledge of current tax legislation and regulatory updates.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Matched orders with invoices and recorded required information.
- Prepared and processed payroll.
- Checked postings and documents for correctness, accuracy and proper coding.
- Coordinated efforts between multiple departments within an organization to ensure timely submission of taxes due.
- Performed financial calculations for amounts due, interest charges and balances.
Lead
MWR Naval air station Kingsville
Fort Moore
10.2023 - 06.2024
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Asset Protection Associate
Walmart
Pooler
06.2023 - 10.2023
- Enforced access controls and security protocols for employees and visitors.
- Utilized loss prevention software to track inventory and identify discrepancies.
- Reported any suspicious activities immediately upon discovery.
- Trained new employees on company security policies and procedures.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Maintained confidentiality of sensitive information.
- Reviewed CCTV footage to obtain evidence of theft.
- Prepared detailed incident reports following any theft or attempted theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
- Provided friendly and professional assistance to employees, visitors and customers.
- Partnered with store managers on basis to conduct loss investigations.
- Conducted regular security checks throughout the store to identify any areas of concern.
Team Lead
Walmart
Pooler
09.2021 - 06.2023
- Managed conflict resolution within the team to maintain a positive work environment.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Oversaw training and development programs to enhance team skills and knowledge.
- Monitored team performance against targets, taking corrective action where necessary.
- Identified needs of customers promptly and efficiently.
- Implemented strategic plans to enhance team performance and productivity.
- Monitored team progress and enforced deadlines.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High School Diploma -
Guntersville High School
Guntersville, AL05-2015
Skills
- Office management
- Database management
- Travel coordination
- Payroll administration
- Fundraising coordination
- Report generation
- Customer service
- Event planning
- Time management
- Scheduling appointments
- Document management
- Administrative procedures
- Confidential document control
- Office record management
- Recruiting
- Event coordination
- Purchasing coordination
- Payroll and benefits administration
- Recordkeeping
Timeline
Administrative Support Specialist II
CCG/ Columbus Police Department
09.2024 - Current
Tax Clerk
Columbus Consolidated Government
06.2024 - 09.2024
Lead
MWR Naval air station Kingsville
10.2023 - 06.2024
Asset Protection Associate
Walmart
06.2023 - 10.2023
Team Lead
Walmart
09.2021 - 06.2023
High School Diploma -
Guntersville High School
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