Summary
Overview
Work History
Education
Skills
Timeline
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KIMBERLY SMITH

KIMBERLY SMITH

Atlanta

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

SERVER

Burn by Rocky Patel
09.2023 - Current
  • Provided friendly service to guests to determine their
    needs.
  • Daily side work included cleaning restocking plates, forks, napkins, straws & to go boxes, wiping down ashtrays, pre bussing tables & setting up sanitary buckets.
  • Learned high end bourbons & whiskeys that peers well with cigars to upsell.
  • Provided guests with lighters & other essentials for
    smoking cigars.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns & recommended personal favorites & popular items.

SERVER/Hookah Server

Fade & Facet Restaurant Lounge
06.2022 - 07.2023
  • Perform open & closing side work to ensure guests were served promptly & efficiently throughout shift.
  • Take guest reservations over the phone & walk-ins
  • Bus & reset tables
  • Roll all silverware before shift & during shift if needed
  • Took guest drink & food orders.
  • Setup hookah room for the shift.
  • Clean hookahs & hookah room.
  • Make all guests hookahs in a fast paced environment.

Server

Pappadeaux’s Seafood Kitchen
03.2021 - 04.2023
  • Greeted guests in a timely manner to introduce myself & ensure guests feel welcomed.
  • Gave suggestions based on my preferences, answered questions about the menu & recommended our catch of the day
  • Maintained knowledge of the menu, menu updates & weekly specials.
  • Increased guest check averages by suggesting appetizers, specialty items, & upselling entrees.
  • Restocked & cleaned server station throughout & after shift.
  • Worked with other servers as a team, assisting where needed.
  • Input orders through a POS system & processed cash, credit, debit & gift card payments.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Medgar Evers College The City University of New York
01.2016

High School - undefined

Brooklyn Generation High School
01.2014

Skills

  • Communication
  • Multitasking
  • Cash Handling
  • Great customer service
  • Beer, wine & liquor knowledge
  • Upselling
  • Pos systems/ handhelds
  • Quick learner
  • Suggestive selling

Timeline

SERVER

Burn by Rocky Patel
09.2023 - Current

SERVER/Hookah Server

Fade & Facet Restaurant Lounge
06.2022 - 07.2023

Server

Pappadeaux’s Seafood Kitchen
03.2021 - 04.2023

High School - undefined

Brooklyn Generation High School

Medgar Evers College The City University of New York

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KIMBERLY SMITH