Summary
Work History
Education
Skills
Timeline
Generic

Lauren Hutcheson

St. Mary’s

Summary

Experienced with managing customer accounts and addressing client needs effectively. Utilizes strong communication skills to foster positive relationships and resolve issues. Track record of adapting to changing circumstances and collaborating with team members to achieve goals.

Work History

Customer Account Representative

PABS Management
Tyler, TX
  • Managed a high-volume portfolio of customer accounts with accuracy and confidentiality.
  • Provided phone and email support, resolving account issues efficiently.
  • Managed documentation, updates, and internal requests with attention to detail.
  • Maintained accurate digital records and supported administrative workflows.

Administrative Support

Monarch Dental
Lavon, TX
  • Generated daily and weekly reports to support office operations.
  • Provided phone support and assisted with training-related issues.
  • Resolved cash discrepancies and maintained administrative records.
  • Assisted with inventory tracking, documentation, and issue resolution.

Store Manager / Assistant Store Manager

Stripes LLC
Lubbock, TX
  • Oversaw scheduling, reporting, inventory, and staff supervision.
  • Analyzed P&L statements, shortages, and cashier performance.
  • Maintained strong operational accuracy and sales performance.

Team Lead

Mobil On the Run
O'Fallon, MO
  • Supported daily operations while ensuring consistent customer service.
  • Trained staff in procedures and performance expectations.

Education

High School Diploma -

FORT ZUMWALT NORTH HIGH SCHOOL
O'Fallon, MO
05-2010

Skills

  • Administrative Support & Office Operations
  • Customer Service & Client Communication
  • Reporting & Documentation
  • Scheduling & Coordination
  • Problem Resolution
  • Strong negotiation
  • Data entry proficiency
  • Client retention strategies
  • CRM software expertise
  • Microsoft Office * QuickBooks * PDI * Sapphire System * Topaz * Oracle

Timeline

Customer Account Representative

PABS Management

Administrative Support

Monarch Dental

Store Manager / Assistant Store Manager

Stripes LLC

Team Lead

Mobil On the Run

High School Diploma -

FORT ZUMWALT NORTH HIGH SCHOOL
Lauren Hutcheson