Kingsley Dunn
Savannah
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Zunzibar. Proven ability to enhance guest engagement and satisfaction through effective multitasking and teamwork. Strong cash handling expertise and a commitment to cleanliness standards ensure a positive dining experience. Recognized for cultivating lasting relationships with customers, driving loyalty and repeat visits.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Zunzibar
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Retail Sales Associate
Surf City Surf Shop
06.2023 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Retail Sales Associate
Free People
05.2024 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Crew Member
Surfberry
06.2022 - 09.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Barista
The Donut Inn
06.2021 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Fine Arts - Costume Design
Savannah College of Art And Design
Savannah, GA06-2026
High School Diploma -
Arendell Parrott Academy
Kinston, NC06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Cleanliness standards
- Team collaboration
- Patience and empathy
- Cash handling
- Relationship building
- Reliability and punctuality
Certification
Adobe certified
Timeline
Server
Zunzibar
09.2024 - Current
Retail Sales Associate
Free People
05.2024 - 08.2024
Retail Sales Associate
Surf City Surf Shop
06.2023 - 09.2024
Crew Member
Surfberry
06.2022 - 09.2022
Barista
The Donut Inn
06.2021 - 08.2021
Bachelor of Fine Arts - Costume Design
Savannah College of Art And Design
High School Diploma -
Arendell Parrott Academy
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