Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kinsley Skiffen

Dalton

Summary

Dedicated professional with a background in Psychology and some Nursing background with experience in customer service. Handles customer inquiries and medication education while demonstrating strong analytical thinking and problem-solving skills. Committed to enhancing patient care and contributing positively to healthcare environments.

Overview

3
3
years of professional experience

Work History

Sales Associate

Professional Pharmacy
Dalton, GA
05.2023 - Current
  • Assisted customers with product selection and medication inquiries to enhance overall service experience.
  • Processed prescriptions accurately using pharmacy management software, ensuring compliance with regulations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Educated customers on proper medication usage and potential side effects to promote health awareness.
  • Resolved customer complaints effectively, fostering positive relationships and encouraging repeat business.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Psychology

Kennesaw State University
Kennesaw, GA
08.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Listening skills
  • Positive and professional
  • Calm demeanor
  • Task prioritization
  • Friendly and outgoing

Timeline

Sales Associate

Professional Pharmacy
05.2023 - Current

Bachelor of Science - Psychology

Kennesaw State University
Kinsley Skiffen