Kirby Jai Smith

• Exceeded sales targets by leading strategic outreach and securing high-value deals, driving top 5% performance.
• Cultivated strong client relationships, resulting in consistent repeat business and a 40% close rate.
• Implemented data-driven sales strategies, boosting cold call sign-up rates by 20% through targeted approaches.
• Trained and mentored new sales team members, improving overall team performance and productivity.
• Utilized CRM systems to track sales metrics and streamline client interactions, optimizing workflow efficiency.

Key Accomplishments:
→ Reduced negative customer reviews by 80% through proactive service improvements and personalized client engagement.

▪ Exceeded sales quotas consistently through effective client presentations and strategic sales planning.
▪ Educated businesses on Yelp’s benefits, increasing their web presence and driving enhanced customer engagement.
▪ Developed and pitched customized advertising solutions, resulting in improved client satisfaction and revenue growth. ▪ Generated high-quality leads through targeted outreach, contributing to a significant increase in new client acquisitions. ▪ Implemented data-driven sales tactics, optimizing conversion rates and streamlining client onboarding processes.

▪ Led successful event planning for medical and pharmaceutical clients, enhancing revenue through strategic insights.

▪ Sourced and secured new clients via LinkedIn and referrals, converting over 50% into long-term accounts.
▪ Implemented targeted marketing strategies, increasing event attendance and client engagement significantly.

▪ Managed cross-functional teams to deliver high-impact events, optimizing operational efficiency and client satisfaction.

▪ Generated over $1 million in ad sales in the first year, achieving top revenue milestones.
▪ Managed and mentored a sales team, boosting productivity and achieving six consecutive years in President’s Club.
▪ Developed and executed strategic ad campaigns, enhancing brand visibility and increasing client acquisition.
▪ Led client consultations, crafting customized advertising solutions that consistently met and exceeded client expectations.

▪ Analyzed market trends to optimize advertising strategies, driving substantial growth and competitive advantage.

• Achieved top sales performance by leveraging persuasive techniques, driving significant revenue growth.
• Enhanced customer service by resolving issues respectfully, leading to improved customer satisfaction.
• Utilized effective sales strategies to maintain high conversion rates and exceed sales targets consistently.
• Developed strong customer relationships, leading to repeat business and a loyal client base.
• Adapted to a competitive environment, using interpersonal skills to gain trust and close deals.