- Artificial Intelligence (AI) and Machine Learning
- Coding and Programming
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Design and Build Websites
- Digital Art and Animation
- Graphic Design
- High-Intensity Interval Training
- Martial Arts
- Photography
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Game Design
- Volunteer Work
- Web Development and Design
- Youth mentor, providing guidance and support to empower the next generation of leaders
Kirklen Allen
Kennesaw
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Focusing on reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth while enjoy the challenge of personal growth.
Overview
2025
2025
years of professional experience
Work History
Information Technology Intern
Troy University
- Installed and configured software and hardware.
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
- Implemented data backup procedures, safeguarding essential company information against potential loss or corruption.
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Provided basic end-user troubleshooting and desktop support.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Lead Structural Engineer
Idemia
- Evaluated proposals from subcontractors and vendors, selecting those that provided the best overall value for each project.
- Conducted thorough site inspections to identify potential issues and recommend appropriate remedial actions.
- Developed comprehensive technical reports, clearly communicating project details to clients and stakeholders.
- Collaborated with multidisciplinary teams for the successful completion of complex engineering projects.
- Mentored new hires within the structural engineering team, sharing insights gleaned from years of experience in the field.
- Reduced project costs by optimizing material usage and implementing innovative design solutions.
- Managed project timelines and resources, ensuring timely delivery of high-quality designs.
- Led continuous improvement initiatives within the structural engineering team, streamlining processes to enhance productivity levels.
- Monitored implementation of necessary safety and redundancy principals in design and construction of new structures.
Technology Lead
VIA ART LLC
03.2022 - Current
- Led cross-functional teams to successfully deliver complex technology projects within agreed timeframes and budgets.
- Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
- Increased team productivity through effective collaboration, clear communication, and regular progress updates.
- Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
- Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
- Evaluated emerging technologies and recommended strategic solutions to support business growth initiatives.
- Managed vendor relationships to ensure timely delivery of products/services while maintaining costeffectiveness.
- Boosted customer engagement by designing intuitive user interfaces and seamless navigation experiences for multiple applications.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
Content Strategist
Valiant LLC
05.2021 - 05.2023
- Managed freelance contributors, ensuring timely delivery of high-quality articles that adhered to brand guidelines.
- Increased user engagement by designing visually appealing infographics and multimedia content for web and social media use.
- Mentored junior team members, providing constructive feedback on their work and fostering a positive learning environment for professional growth.
- Closely monitored industry trends and competitor activity, adapting strategies as necessary to remain competitive in the digital landscape.
- Led brainstorming sessions with internal stakeholders to generate creative ideas for new content initiatives targeting specific audience segments.
- Improved search engine rankings through strategic link building initiatives and on-page optimization efforts.
- Conducted comprehensive content audits to identify gaps and redundancies, leading to improved overall content quality.
- Optimized website traffic by implementing effective SEO techniques and keyword optimization in content creation.
- Assisted in developing a comprehensive social media strategy that supported overall business goals and objectives.
- Established and managed relationships with external data providers and research vendors.
- Tracked key performance indicators to measure success of campaigns.
- Researched and evaluated potential new markets and products.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Education
Bachelor Of Computer Science - Software Engineering
Southern New Hampshire University
Hooksett, NH01-2026
Skills
- Code debugging
- Data encryption
- DevOps
- Object-oriented programming
- Python
- Software design
- Software development life cycle (SDLC)
- System design
- Testing and debugging
- UX design principles
Certificate of Outstanding Performance (Panda Resturaunt Group)
In a year marked by challenges and opportunities, being awarded the Certificate of Outstanding Performance for exceptional leadership in Guest Experience Measurement stands as a career-defining moment. This accolade, one of the highest honors attainable as an employee, recognizes not just excellence but transformative impact in delivering unparalleled guest satisfaction.
Through unwavering dedication and impactful motivation, I spearheaded initiatives that elevated the store’s guest experience to new heights. By fostering a culture of genuine connection and service excellence, the team and I achieved record-breaking success catapulting store sales to an astonishing 32% increase, the highest in its history.
This recognition is more than a testament to hard work; it symbolizes the art of blending leadership, vision, and execution to create a lasting legacy in customer service and business growth.
Interests
Timeline
Technology Lead
VIA ART LLC
03.2022 - Current
Content Strategist
Valiant LLC
05.2021 - 05.2023
Information Technology Intern
Troy University
Lead Structural Engineer
Idemia
Bachelor Of Computer Science - Software Engineering
Southern New Hampshire University
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