Knaicare Perry
Austell
Summary
Results-driven professional transitioning into the apartment leasing industry with a strong background in customer service, communication, and administrative support. Experienced in working with diverse clients in fast-paced environments, ensuring accuracy, professionalism, and positive client experiences. Known for strong team collaboration, adaptability, and problem-solving skills. Brings a people-first approach, attention to detail, and the ability to build strong relationships with prospective and current residents while supporting leasing and community goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Billing and Coding Specialist
Vineall Ambulance
Oneida, NY
05.2023 - Current
- Reviewed and verified patient information for completeness and accuracy, ensuring compliance with HIPAA regulations
- Submitted claims electronically to insurance companies, resulting in faster reimbursement turnaround time
- Collaborated with healthcare providers to obtain missing documentation necessary for accurate coding and billing
- Maintained up-to-date knowledge of coding guidelines, reimbursement policies, and industry changes
- Managed a high volume of medical records while maintaining strict confidentiality protocols
- Utilized electronic health record (EHR) systems to access patient information for accurate code assignment
Medicare Advisor
Dominion Outsourcing
Winter Garden, FL
01.2019 - 03.2023
- Customer retention, inbound and outbound calling, inside sales and payment processing.
Reservation Specialist
Red Roof Inns, Inc.
Dayton, OH
03.2020 - 01.2023
- Make reservations and handle RediRewards accounts.
Customer Care Representative
Conduent
Indianapolis, IN
09.2017 - 01.2018
- Quote premiums in call center setting
Customer Service Representative
The Tamale Place
Indianapolis, IN
02.2017 - 10.2017
- I am responsible for taking customer orders, partially putting together orders, along with assisting with other functions.
Receptionist/Administrative Assistant
Vector Marketing
Dayton, OH
05.2018 - 09.2020
- Responsible for directing incoming calls, making outbound calls, set appointments and interviews as well as other clerical duties.
Prep Cook
Giant Eagle, Inc.
Carmel, IN
08.2016 - 01.2017
- Prepare meals and meal components for the store as well as catering orders, and Get Go gas stations.
Kitchen Manager
Goddard School
Indianapolis, IN
01.2016 - 07.2016
- Responsibilities Oversee the preparation of all meals, sanitation, and assistance when it is needed.
- Accomplishments I have been able to completely re-organize and re-strategize how the kitchen system works.
- Skills Used On a day today basis I demonstrate proper communication skills, sanitation skills, effective listening, among other things.
Prep Cook
Chipotle
Chantilly, VA
06.2015 - 11.2015
- Responsibilities Prepare fresh vegetables, marinated meats, and etc.
- Accomplishments When I worked here I was able to change the way people think and eat about fast food, maintain a great attitude, as well as bring our team together.
- Skills Used Customer Service, speed, communication, and concern.
Prep Cook
Bonefish Grill
Fairfax, VA
01.2015 - 04.2015
- Responsibilities Responsible for the preparation of entrée components.
- Accomplishments I was the glue that held the team together, and was the one to keep everyone positive. I was able to create an environment where the workers were able to be themselves, be comfortable, feel confident in their work, and inspire them.
- Skills Used Customer service, mathematics, speed, concern, as well as being thorough.
Kitchen Aide
Purple Tie
Pinehurst, NC
06.2014 - 06.2014
- Responsibilities Produce adequate meals for professional golf players at the 2014 U.S. Golf Open.
- Accomplishments I made many connections to different chefs while working at the U.S. Golf Open and got to experience working under pressure.
- Skills Used Team work, knife skills, as well as cleanliness.
Education
Business Administration (AS) -
Sinclair Community College
Dayton, OH01-2016
Culinary Arts (N/A) - undefined
Johnson & Wales
Charlotte, NC01-2014
Diploma (High School Diploma) - undefined
Riverbend High School
Fredericksburg, VA01-2013
Skills
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Professional telephone demeanor
- Scheduling
- Complaint resolution
- Complaint handling
- Client relations
- Documentation
- Administrative support
Certification
- Non-Resident Health Insurance KY, 2017-11-01, 2020-06-01, Non resident health insurance license
- Non-Resident Health Insurance License WV, 2017-11-01, 2020-06-01, Non resident health insurance license
- Life, health, and Accidental Insurance License, 2017-01-01, 2020-06-01, Authorized to sell life, health, and accidental insurance policies
- Non-Resident Health Insurance License OH, 2017-11-01, 2019-06-01, Non resident health insurance license
- Customer Service, 2013-04-01, 2017-04-01, Certification in Customer Service
- CPR Certification, Certification in CPR
- Insurance Producer License, License to produce insurance
- ServSafe, Food handler certificate
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere
- Visa Status: Authorized to work in the US for any employer
Timeline
Medical Billing and Coding Specialist
Vineall Ambulance
05.2023 - Current
Reservation Specialist
Red Roof Inns, Inc.
03.2020 - 01.2023
Medicare Advisor
Dominion Outsourcing
01.2019 - 03.2023
Receptionist/Administrative Assistant
Vector Marketing
05.2018 - 09.2020
Customer Care Representative
Conduent
09.2017 - 01.2018
Customer Service Representative
The Tamale Place
02.2017 - 10.2017
Prep Cook
Giant Eagle, Inc.
08.2016 - 01.2017
Kitchen Manager
Goddard School
01.2016 - 07.2016
Prep Cook
Chipotle
06.2015 - 11.2015
Prep Cook
Bonefish Grill
01.2015 - 04.2015
Kitchen Aide
Purple Tie
06.2014 - 06.2014
Culinary Arts (N/A) - undefined
Johnson & Wales
Diploma (High School Diploma) - undefined
Riverbend High School
Business Administration (AS) -
Sinclair Community College