Kokethia Hill
Newnan, GA
Summary
Dynamic phlebotomist with extensive experience at Quest Diagnostics and multiple Piedmont locations. Skilled in specimen processing, blood collection and patient identification. Proven track record of enhancing laboratory efficiency and accuracy while maintaining confidentiality. Adept at multitasking and training staff, ensuring compliance with safety protocols and improving patient satisfaction through compassionate care.
Overview
15
15
years of professional experience
Work History
Specimen Processor/Phlebotomist
Quest Diagnostics
12.2019 - Current
- Processed and labeled specimens accurately for timely analysis.
- Operated laboratory equipment to prepare samples for testing.
- Maintained cleanliness and organization in specimen processing area.
- Recorded and tracked specimen information using electronic management systems.
- Adhered to safety protocols while handling biological materials.
- Monitored inventory levels of supplies, placing orders as necessary to maintain operations.
- Supported documentation efforts to maintain compliance with regulatory standards.
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Developed strong relationships with internal departments, facilitating smooth communication channels for expedited issue resolution regarding specimens or testing requirements.
- Maintained a well-organized work environment by implementing effective storage and tracking systems for specimens.
- Streamlined specimen processing workflows to improve turnaround times and ensure timely delivery of results to clients.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
- Efficiently prepared specimens for shipment to external testing facilities, ensuring adherence to packaging guidelines and regulatory requirements.
- Upheld rigorous standards of confidentiality when managing sensitive patient information and test data during daily tasks.
Laboratory Assistant
Piedmont Newnan Hospital
11.2017 - 12.2019
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed venipuncture and capillary draws on diverse patient populations with precision and care.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Ensured compliance with safety protocols and infection control measures during blood collection procedures.
- Educated patients on the blood draw process, alleviating anxiety and fostering a positive experience.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Packaged and shipped specimens to central lab daily.
Phlebotomist/Lead Specimen Processor
Piedmont Athens Regional Medical Center
07.2010 - 11.2017
- Collected blood samples using established procedures to ensure patient safety and comfort.
- Maintained accurate records of specimens for laboratory analysis and reporting.
- Trained and mentored student phlebotomists on best practices and techniques.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Trained new staff on best practices for specimen handling and processing protocols.
- Monitored inventory levels of supplies, placing orders as necessary to maintain operations.
Education
High School Diploma -
Newnan High School
Newnan05-2001
No Degree - Biology
Gordon College
BarnesvillePhlebotomy Certification -
Athens Technical College
Athens, GA05-2009
No Degree - Biology
West Georgia Technical College
NewnanSkills
- Phlebotomy techniques
- Confidentiality compliance
- Centrifuge operation
- Patient identification
- Blood collection
- Urine collection
- Multitasking
- Reliability
- Specimen preparation
- Specimen processing
Timeline
Specimen Processor/Phlebotomist
Quest Diagnostics
12.2019 - Current
Laboratory Assistant
Piedmont Newnan Hospital
11.2017 - 12.2019
Phlebotomist/Lead Specimen Processor
Piedmont Athens Regional Medical Center
07.2010 - 11.2017
High School Diploma -
Newnan High School
No Degree - Biology
Gordon College
Phlebotomy Certification -
Athens Technical College
No Degree - Biology
West Georgia Technical College
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