Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in strategic growth, and customer relations.
• Provided procedural support to physicians and nurses during medical interventions and treatments.
• Checked in patients for scheduled appointments, including routine inoculations and follow-up wellness visits, while maintaining accurate medical records.
• Acted as the primary point of contact for clients regarding Banfield’s Optimum Wellness Plans, explaining benefits and guiding pet owners through plan selection and maintenance.
• Collaborated with market teams and corporate partners on veterinary-related product offerings, providing feedback and aligning clinic goals with customer needs.
• Provided compassionate grief counseling and end-of-life support for pet owners, helping families navigate difficult decisions with empathy and professionalism.
• Acted as the primary liaison between residential builders, the homeowners’ board, and community residents within the upscale Ruby Hills development.
• Facilitated clear communication and resolution of issues related to construction timelines, architectural compliance, and neighborhood impact.
• Represented homeowner interests in meetings with developers and construction teams, ensuring community standards and expectations were upheld.
• Oversaw vendor relationships and service execution for common-area amenities (landscaping, security, and pool services), enhancing property aesthetics, safety, and resident satisfaction
• Worked closely with the HOA board to enforce policies, support strategic community goals, and coordinate events and activities at the community center to enhance resident involvement.
Executive Support | Leadership | Office Management | Calendar Management | Scheduling | Global Travel Coordination | Budget & Expense Reports | Business Acumen | Business Correspondence | Communication | Confidentiality