Kortney Shaw-Sullivan
Lawrenceville
Summary
Efficient Overnight Stocker and Receiver known for high productivity and ability to complete tasks quickly. Possess specialized skills in inventory management, logistic coordination, and merchandise handling. Excel in time management, teamwork, and adaptability, ensuring smooth operations during overnight shifts. Committed to maintaining stock accuracy and optimizing warehouse space.
Overview
4
4
years of professional experience
Work History
Overnight Stocker and Receiver
Lowes Home Improvment
Snellville
05.2021 - Current
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Adhered strictly to company policies regarding security of inventory assets.
- Checked in merchandise, compared identifying information against receiving documents for accuracy.
- Operated forklift or other machinery safely to move large quantities of merchandise as needed.
- Maintained accurate inventory records on all received items.
Customer Service Cashier
Walmart
Suwanee
10.2021 - 05.2022
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Balanced cash drawers at the end of each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Skills
- Forklift operation
- Team collaboration
- Problem solving
- Attention to detail
- Communication skills
- Stock organization
- Loading and unloading
- Heavy lifting
- Order picking
- Self-motivated and independent
- Teamwork and cooperation
- Relationship building
Timeline
Customer Service Cashier
Walmart
10.2021 - 05.2022
Overnight Stocker and Receiver
Lowes Home Improvment
05.2021 - Current