Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
I worked buss boy cleaning tables and washing dishes. I was also a back of house cooking depending on who was working that day. The cooking in the back mainly consisted of the smokers for big cuts of meat.
In this position I handled a lot of the customer side of things like taking calls to help with any complaints or if they needed help ordering online. I also would occasionally do the orders for the customers and bring it out to them. When I was not helping customers I was maintaining the work area for the online orders coming in that needed to be organized. During this there would be anywhere from 5 to 20 calls a day.
Here I was learning welding while also building multiple things like awnings and light fixtures.
In this position I mainly worked warehouse functions such as online orders, transfers, and shipments. I helped out the customers over the phone and in the store with whatever they were needing while still being able to maintain the warehouse.