Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kourtney Harrelson

Guyton

Summary

Sales Associate with over 5 years of experience in a high-volume tanning salon environment. Proven ability to drive sales, build lasting client relationships, and support daily operations. Recognized for upselling memberships and retail products, training new employees, and maintaining a clean, compliant, and welcoming facility.

Overview

5
5
years of professional experience

Work History

Sales Associate

South Beach Tanning Company
12.2020 - Current
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Provided exceptional customer service to clients, creating a positive and welcoming salon experience
  • Promoted and sold tanning memberships, packages, and products to meet or exceed sales targets
  • Educated clients on tanning equipment, salon services, and safety guidelines to ensure proper usage
  • Processed transactions accurately using POS systems, including cash, credit, and membership renewals
  • Maintained cleanliness and sanitation of tanning rooms and equipment in compliance with health regulations
  • Resolved customer questions and concerns professionally to encourage repeat business
  • Supported daily salon operations by opening and closing the store as scheduled
  • Worked collaboratively with team members to achieve overall sales and customer satisfaction goals
  • Served as the go-to associate for operational questions during shifts
  • Supported daily store operations in the absence of management
  • Trained and mentored new hires on sales techniques, salon policies, and customer service standards
  • Acted as a point of contact for staff and customers during busy or understaffed shifts/management not available

Education

Bachelor of Science - Nursing

Georgia Southern University
Statesboro, GA

Associate of Science - Nursing

Ogeechee Technical College
Statesboro, GA

Skills

  • Membership & Package Sales
  • Upselling & Product Recommendations
  • Customer Service & Client Retention
  • Retail Sales Performance
  • POS & Cash Handling
  • Product & Equipment Knowledge
  • Time Management
  • Organization
  • Leadership
  • Conflict Resolution
  • Team Collaboration

Timeline

Sales Associate

South Beach Tanning Company
12.2020 - Current

Bachelor of Science - Nursing

Georgia Southern University

Associate of Science - Nursing

Ogeechee Technical College
Kourtney Harrelson