Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kiara Peavy

Warner Robins

Summary

I am a Senior Cosmetology Student at CGTC, graduating on May 2nd, 2025. I am an aspiring esthetician, looking to expand my knowledge in all things esthetics. I have salon assistant & receptionist experience at Valerie’s Downtown Salon, esthetician assistant experience at The Lilly Room Spa ran by Lauren Deese, as well as many years of experience in customer service from my serving job. I excel in client relations & client satisfaction, as well as salon & spa maintenance. Proven ability to enhance customer satisfaction through exceptional service and product recommendations. Skilled in all things cosmetology & customer service related, and adept at multitasking, ensuring efficient operations while fostering a welcoming environment for clients.

Overview

5
5
years of professional experience

Work History

Salon Assistant

Valerie’s Downtown Salon
01.2022 - Current
  • Helped prepare clients for hair service.
  • Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
  • Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
  • Answered telephone calls to provide information and schedule new appointments.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Prepared and mixed color formulas for clients' hair.
  • Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
  • Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
  • Massaged clients' scalp during shampoos.
  • Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
  • Kept accurate records of all transactions, ensuring proper accounting procedures were followed at the end of each day.
  • Promoted salon services and products to boost sales revenue and enhance overall client experience.
  • Performed light administrative duties such as answering phones, filing client records, and managing incoming emails when necessary.
  • Educated clients on how to maintain healthy hair.

Server

Sushi Thai Restaurant
01.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Esthetician Assistant

The Lilly Room Spa
02.2023 - 02.2024
  • Supported estheticians in achieving smoother service flow through timely preparation of treatment rooms and supplies.
  • Ensured adherence to sanitation guidelines, maintaining a clean and hygienic environment for both staff and clients.
  • Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
  • Assisted in increasing overall spa revenue by upselling products and services during appointments.
  • Handled administrative tasks such as updating client profiles, processing payments, and managing inventory efficiently.
  • Improved treatment efficiency by maintaining a clean, organized, and well-stocked workspace.
  • Facilitated communication between estheticians and clients regarding specific needs or requests prior to beginning treatments.
  • Promoted client retention by scheduling follow-up appointments and providing helpful skincare advice.
  • Served as a reliable resource for estheticians regarding product information, usage instructions, ingredients list comprehension when needed during treatments or consultations sessions.
  • Contributed to the development of new treatment protocols, keeping up-to-date with industry trends and incorporating innovative techniques into daily practices.
  • Collaborated with estheticians to develop customized treatment plans for clients with various skin concerns.
  • Participated in continuing education workshops to stay updated on industry trends, techniques, and advancements in skincare technology.
  • Demonstrated excellent multitasking abilities while assisting with multiple esthetician appointments simultaneously without compromising quality or client satisfaction levels.
  • Helped streamline appointment scheduling processes for better time management within the spa setting.

Education

Diploma - Cosmetology

Central Georgia Technical College
Warner Robins
05.2025

GED -

Central Georgia Technical College
Warner Robins, GA
09.2018

Skills

  • Salon maintenance skills
  • Maintaining supplies
  • Building client relationships
  • Eyebrow shaping
  • Hair coloring procedures
  • Appointment scheduling
  • Shampooing and conditioning hair
  • Salon cleanliness
  • Hair styling techniques
  • Tech-Savvy
  • Basic makeup application
  • Waxing services
  • Creative vision
  • Scalp treatments
  • Waxing and hair removal techniques
  • Facial treatments
  • Upselling haircare products
  • Hair cutting techniques
  • Health and safety regulations
  • Promoting salon services
  • Updo styling
  • Adaptable to trends
  • Continuing education
  • Daily schedule creation
  • Highlighting techniques
  • Lash and brow maintenance
  • Client consultation
  • Color application
  • Hair removal techniques
  • Skin care
  • Appointment booking
  • Customer service
  • Payment collection
  • Recordkeeping skills
  • Scalp massage techniques
  • Product recommendations
  • Written communication
  • Interpersonal communication
  • Schedule management
  • Software use
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Timeline

Esthetician Assistant

The Lilly Room Spa
02.2023 - 02.2024

Salon Assistant

Valerie’s Downtown Salon
01.2022 - Current

Server

Sushi Thai Restaurant
01.2020 - Current

Diploma - Cosmetology

Central Georgia Technical College

GED -

Central Georgia Technical College

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Kiara Peavy