Kris Nolan

Curbside Shopper

Ingles Supermarket

08.2023 - 03.2025

Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Collaborated with team members to ensure seamless communication and coordination of curbside orders.
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
Helped customers locate products and checked store system for merchandise at other sites.
Worked productively with customers to meet order requirements and service expectations.
Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Expedited order processing by swiftly locating and gathering requested products from the store shelves.
Developed strong product knowledge to better assist customers with their shopping needs and preferences.
Tracked substitutions and informed customers of changes.
Achieved time-sensitive goals by consistently meeting or exceeding target order completion times set by store management.
Adhered to store policies and procedures, ensuring compliance with safety guidelines and food handling best practices.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Selected correct products based on customer needs, product specifications and applicable regulations.
Contributed to team objectives in fast-paced environment.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Summary

Overview

Work History

Curbside Shopper

Education

High School Diploma -

Skills

Timeline

Curbside Shopper

High School Diploma -

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