Kristen Adkinson
Jefferson
Summary
Hardworking and passionate job seeker with strong solution-oriented attitude. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Returns Processor
Amazon
10.2022 - Current
- Unloaded, inspected and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Operated equipment such as pallet jacks
- Adhered to company safety guidelines to minimize warehouse accidents.
- Increased productivity through streamlined processes and system efficiency.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Responded proactively and positively to rapid change.
- Cross-trained and provided backup support for organizational leadership.
Graphic Designer
Self-employeed
12.2018 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Designed creative digital displays used in online advertising for local businesses.
- Created logos, illustrations and typography for various organizations.
- Edited and enhanced existing artwork and graphics.
- Developed original designs for print media, magazines and newspapers.
- Developed graphics and visual content for social media campaigns.
- Created original artwork for range of print, web and video projects.
Server
Darden Restaurants, Olive Garden
08.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sortation Associate
Amazon
02.2021 - 07.2022
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
- Maintained high-level work standard with accurate sorting and processing.
Sortation Associate
Amazon
09.2020 - 02.2021
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Informed management immediately of sorting issues, conveyor problems and safety concerns.
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained high-level work standard & accurate sorting and processing.
Factory Production Worker
Buhler Yarns
06.2018 - 09.2018
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated multiple machines proficiently and in compliance to safety standards.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed quality checks on finished products to identify and address discrepancies.
- Loaded and unloaded parts on production line to establish smooth operations.
- Maintained machinery to prevent overloads and avoid malfunctions.
Education
Bachelor of Arts - Graphic Design
Piedmont College
Demorest, GA05.2019
Skills
- Information Updates
- Processing Item Returns
- Handling Materials
- Company Guidelines
- Regulatory Reporting
- Customer Inquiries
- Operational Improvements
Websites
Languages
German
Limited Working
Spanish
Limited Working
Portuguese
Elementary
Timeline
Customer Returns Processor
Amazon
10.2022 - Current
Server
Darden Restaurants, Olive Garden
08.2022 - 12.2022
Sortation Associate
Amazon
02.2021 - 07.2022
Sortation Associate
Amazon
09.2020 - 02.2021
Graphic Designer
Self-employeed
12.2018 - Current
Factory Production Worker
Buhler Yarns
06.2018 - 09.2018
Bachelor of Arts - Graphic Design
Piedmont College
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