KRISTEN COTTON
Columbus,GA
Summary
Dedicated Clinical Mental Health Counseling student with strong interpersonal skills. Demonstrates strengths in empathetic communication, active listening, multicultural awareness, and ethical decision‑making. Experienced foundational skills in clinical interviewing, case documentation, and assessment through CACREP‑accredited coursework. Seeking a practicum placement to apply counseling techniques in a supervised clinical setting while serving diverse populations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant II
Elevance Health
Columbus, GA
05.2022 - Current
- Coordinate scheduling and calendar management for senior executives.
- Lead administrative support initiatives that improved team productivity and workflow efficiency.
- Assist in project coordination by tracking deadlines and deliverables.
- Coordinate team workflows and support high-volume operations with professionalism.
Utilization Management Representative
Anthem
Columbus, GA
02.2020 - 05.2022
- Conducted initial assessments of client needs to determine appropriate healthcare services.
- Strengthened advocacy skills through coordination with providers and care teams.
- Collaborated with healthcare providers to ensure compliance with relevant guidelines.
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
Online 05-2028
Bachelor of Science - Health Science
Columbus State University
Columbus, GA05-2014
Skills
- Active listening
- Empathetic communication
- Rapport building
- Crisis-aware communication
- Ethics and confidentiality
- Multicultural competence
Affiliations
- Chi Sigma Iota — Counseling Academic & Professional Honor Society (2025-Present)
- Omega Nu Lambda — National Honor Society for Online Students (2025–Present)
- Eta Sigma Gamma — National Honor Society for Health Sciences (2013–Present)
Certification and Training
- SYMBIS Facilitator Training
- HIPAA Compliance in Healthcare Settings
Timeline
Administrative Assistant II
Elevance Health
05.2022 - Current
Utilization Management Representative
Anthem
02.2020 - 05.2022
Master of Arts - Clinical Mental Health Counseling
Liberty University
Bachelor of Science - Health Science
Columbus State University