Kristie Kohm
Kingsland
Summary
Dynamic professional with extensive experience at McDonald's and Dollar General, excelling in employee training and customer service. Proven ability to enhance team performance through effective leadership and performance assessment. Skilled in cash handling and fostering a positive work environment, consistently achieving operational excellence and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Crew Trainer
McDonalds
12.2010 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Assistant Manager
Dollar General
05.2002 - 02.2009
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Upson High School
Thomaston, GA05-1987
Skills
- Employee training
- Customer service
- Food safety
- Performance assessment
- Team building
- Staff supervision
- Cash handling
- Team leadership
- Decision-making
- Opening and closing procedures
- Multitasking and organization
Timeline
Crew Trainer
McDonalds
12.2010 - Current
Assistant Manager
Dollar General
05.2002 - 02.2009
High School Diploma -
Upson High School
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