Kristin Jones
Ellabell
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
CSR
Asa Autoglass llc
Guyton
04.2024 - Current
- Addressed and resolved customer complaints using effective communication and problem-solving skills to improve satisfaction.
- Guided customers through product inquiries and service options to enhance their experience.
- Responded to customer inquiries with accurate information about products and services, ensuring informed decision-making.
- Processed customer orders and managed service appointments efficiently.
- Followed up with customers to ensure satisfaction after service completion.
- Handled cash transactions and processed payments accurately.
Lawn Care Worker
Greg Hall
Savannah
09.2020 - 04.2023
- Applied fertilizers and pest control products according to seasonal needs.
- Trimmed and edged lawns to enhance overall appearance and health.
- Communicated with clients to understand specific lawn care preferences.
- Managed time effectively to complete multiple jobs within scheduled hours.
- Maintained lawn equipment for optimal performance and safety standards.
- Raked leaves, spread mulch and removed debris from grounds.
- Assisted in planting trees, shrubs, flowers and other vegetation.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Performed minor repairs on outdoor structures such as fences, patios and decks.
House Cleaner
Maidpro
Pooler
03.2015 - 05.2019
- Cleaned homes following specific and detailed protocols and requests.
- Cleaned residential spaces using eco-friendly products and equipment.
- Collaborated with clients to identify and fulfill specific cleaning preferences and needs.
- Communicated effectively with clients to address concerns or requests promptly.
- Optimized time management to consistently meet scheduled appointments and exceed client expectations.
- Streamlined organization of cleaning supplies and maintained inventory to enhance operational efficiency.
- Trained new staff on cleaning procedures and company standards.
Education
Effingham County High School
Springfield, GASkills
- Customer service
- Order processing
- Complaint resolution
- Cash handling
- Time management
- Problem solving
- Attention to detail
- Punctuality and reliability
Timeline
CSR
Asa Autoglass llc
04.2024 - Current
Lawn Care Worker
Greg Hall
09.2020 - 04.2023
House Cleaner
Maidpro
03.2015 - 05.2019
Effingham County High School