Kristina Ballowe
Atlanta
Summary
Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Cocktail Waitress
Ritz-Carlton
08.2022 - 09.2023
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bartender / Cocktail Waitress
Grana
05.2020 - 09.2022
- Primarily responsible for handling service bar which also batched cocktails for the restaurant, handled fresh garnishes, and coordinated all online takeout orders
- Was the bartender trainer for craft cocktails, menu, and optimal pairings with an ever-changing menu
- Helped guests as a cocktail waitress by recommending wines, alcohol pairings, and aperitifs
Bartender
Northside Tavern
07.2019 - 03.2020
- Was an efficient lead bartender in a fast paced, short staffed bar
- Responsible for opening/closing the bar, inventory management, money drops, and ensuring all processes are completed to facilitate a smooth transition for the next shift
- Handled social media promotion for the numerous live music and events that took place as well as assisted with setups as needed to ensure optimal service
Server / Bartender
Hooters Mall of Georgia
12.2016 - 06.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Education
Certificate - Bartending/Mixology
Professional Bartending School
Brookhaven, GA01.2019
DIPLOMA - undefined
Flowery Branch High School
Flowery Branch, GA01.2015
Skills
- Customer Relations
- Premium Spirits & Mixology
- High Volume F&B Operations
- POS Systems
- Inventory Management
- Tab management
Languages
English
Native or Bilingual
Russian
Full Professional
Timeline
Cocktail Waitress
Ritz-Carlton
08.2022 - 09.2023
Bartender / Cocktail Waitress
Grana
05.2020 - 09.2022
Bartender
Northside Tavern
07.2019 - 03.2020
Server / Bartender
Hooters Mall of Georgia
12.2016 - 06.2019
DIPLOMA - undefined
Flowery Branch High School
Certificate - Bartending/Mixology
Professional Bartending School
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