Kristina Grimaldi
Lithia Springs
Summary
Results-oriented professional with diverse experience in conflict resolution and customer service. Equipped with certifications and licenses, excels in fast-paced environments while enhancing quality and fostering team collaboration. Leadership skills drive success and elevate customer satisfaction.
Overview
14
14
years of professional experience
Work History
Landscaping Supervisor
Alternative Environments
Villa Rica
01.2026 - Current
- Supervised landscaping teams to ensure project completion and quality standards.
- Coordinated plant selection and maintenance for diverse landscaping projects.
- Managed equipment operation and maintenance to enhance work efficiency.
- Ensured compliance with DOT regulations related to trucking operations at all times.
Delivery Driver
DoorDash Inc.
Douglasville
01.2024 - Current
- Adhered to delivery instructions to properly collect and deliver products.
- Coordinated suitable routes to meet schedule demands.
- Delivered highest level of service to satisfy and retain customers.
- Used handheld device to scan orders, obtain route information, and navigate.
- Lifted boxes weighing up to 50 lbs repeatedly throughout shifts.
- Cleaned and maintained delivery vehicle to meet professional standards.
Lead Teacher
The Children’s Courtyard
Douglasville
05.2023 - 11.2023
- Promoted development of social, physical, and academic skills through guided activities.
- Coordinated with other teachers to align curricular objectives across different grades.
- Developed behavior management plans to maintain positive and productive classroom atmosphere.
- Created supportive and learning-focused classroom environments to help children achieve developmental milestones.
- Managed classroom environment to foster safe and nurturing space for student growth.
Fit Specialist
Atlanta Harley Davidson
Lithia Springs
05.2022 - 04.2023
- Greeted customers and asked questions to assess needs.
- Drove sales success by building displays and merchandising products.
- Replenished supplies by monitoring and sourcing inventory.
- Secured consistent customer sales with knowledgeable, friendly support.
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
Truck Driver
Werner Enterprise
Lithia Springs
11.2021 - 05.2022
- Complied fully with regulations governing load size, weight, safe routes, and required break periods.
- Notified dispatch team promptly with any route changes, time delays, or non-delivered orders.
- Secured cargo safely, appropriately arranging, and balancing load within vehicle.
- Coupled and uncoupled trailer connections with consistency and skill.
- Built trust-based working relationships with internal team members to support smooth running operations.
- Minimized safety issues with regular vehicle inspections and proper incident reporting.
Deputy Sheriff (Corrections)
Douglas County Sheriff’s Office
Douglasville
06.2018 - 10.2021
- Escorted and transported prisoners between correctional facilities, courtrooms, and state institutions.
- Enforced traffic laws issuing citations for violations to promote road safety.
- Managed detainee processing, including booking and fingerprinting.
- Responded to domestic disturbances, mediating conflicts, and providing resources.
- Investigated criminal activities, conducted interviews, and gathered evidence.
- Completed detailed written reports documenting incidents and arrests made during shift.
- Participated in specialized training sessions for firearms, defensive tactics, first aid, and other law enforcement skills.
After-School Program Lead
Douglas County School System
Douglasville
08.2012 - 05.2018
- Implement behavior management techniques to maintain positive program atmosphere.
- Fostered strong relationships with parents to support student growth.
- Organized and supervised field trips to extend learning beyond classroom.
- Trained new staff of after-school program policies and procedures.
- Led workshops on topics relevant to adolescent development.
- Designed, adapted, and implemented engaging after-school activities to enhance student learning.
Sales Lead Keyholder
Plato’s Closet
Douglasville
09.2014 - 04.2018
- Executed store opening and closing procedures, ensuring compliance with all established requirements.
- Streamlined stock room organization and conducted inventory checks for accurate labeling and optimal arrangement.
- Resolved escalated customer service issues or concerns.
- Addressed and resolved escalated customer service issues, enhancing customer satisfaction and loyalty.
- Protected security of cash, inventory, and other company assets with strict adherence of company procedure.
- Monitored floor stock levels and assisted in replenishing merchandise.
- Organized stock room and checked inventory for accurate labeling, logical placement, and neat arrangement.
Education
General Education Diploma -
Lithia Springs High School
Lithia Springs, GAAssociate of Applied Science - Criminal Justice
West Georgia Technical College
Douglasville, GASkills
- Quality Improvement
- Complaint Resolution
- Conflict management
- Leadership
- Time management
- CPR / FIRST AID Certified
- Class A CDL Licensed driver
- Microsoft Office
- Analytical thinking
- Professional communication
- Positive attitude
- Peace Officer Standard Training (POST) law enforcement certification
Timeline
Landscaping Supervisor
Alternative Environments
01.2026 - Current
Delivery Driver
DoorDash Inc.
01.2024 - Current
Lead Teacher
The Children’s Courtyard
05.2023 - 11.2023
Fit Specialist
Atlanta Harley Davidson
05.2022 - 04.2023
Truck Driver
Werner Enterprise
11.2021 - 05.2022
Deputy Sheriff (Corrections)
Douglas County Sheriff’s Office
06.2018 - 10.2021
Sales Lead Keyholder
Plato’s Closet
09.2014 - 04.2018
After-School Program Lead
Douglas County School System
08.2012 - 05.2018
General Education Diploma -
Lithia Springs High School
Associate of Applied Science - Criminal Justice
West Georgia Technical College