Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Kristina Shaffer

Perry

Summary

Dynamic and results-driven professional with extensive experience at IHOP, excelling in guest satisfaction and service prioritization. Proven leadership in training staff and enhancing menu knowledge, while ensuring sanitation standards. Adept at time management and up-selling, consistently contributing to profitability and a healthier environment in previous roles.

Overview

2019
2019
years of professional experience

Work History

Server/ Trainer

IHOP

Ensure guest satisfaction through great food, great service, and a great attitude


Ensure profitability through up-selling and having full knowledge of drinks and menu items


Manager orientation and work quality of employees


Constantly striving to learn and grow with the business

Lead Route Technician/ Hygiene Specialist

Enviro-Master
11.2016 - 12.2018

Provide cleaning services and products for public restrooms.


Focus on preventing the spread of disease and odor while creating healthier facilities


Invoices, payments, and product management


Customer service and time management

Education

GED -

Technical College System of Georgia
Alto, GA
06.2021

Skills

  • Effective time management
  • Menu memorization
  • Safe food handling
  • Order accuracy
  • Tableside service
  • Sanitation standards
  • Service prioritization
  • Strong leadership

Objective

To secure a position with a great company that will allow me the opportunity to use my skills that I have gained in customer service account management and food services. I am pursuing employment that will allow me growth development, stability and working in a team environment.

Timeline

Lead Route Technician/ Hygiene Specialist

Enviro-Master
11.2016 - 12.2018

Server/ Trainer

IHOP

GED -

Technical College System of Georgia

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Kristina Shaffer