Kristina Simms
St. Marys
Summary
Dedicated worker with experience in customer service, scheduling, booking reservations, and speaking with guests. I am fluent in two languages, English and Spanish. Dedicated to workinging in any environment.
Overview
16
16
years of professional experience
Work History
General Manager
Mariners Suites
Kingsland
08.2015 - 02.2026
- Managed daily operations, enhancing guest experiences.
- Led budgeting processes and monitored financial performance.
- Enhanced customer service standards through staff training initiatives.
- Managed all aspects of daily business operations including staffing, scheduling, inventory control, and customer service.
- Formatted documents such as newsletters, brochures, reports and presentations utilizing Microsoft Office Suite applications.
- Transcribed handwritten notes into electronic format.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created staff schedules and monitored payroll.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales, generating reports to inform business development strategies.
- Operated computer systems for data processing and job scheduling.
- Maintained accurate logs of daily operations and system activities.
- Performed data entry tasks, including updating customer information.
- Managed email accounts by responding or forwarding emails.
- Processed various documents using advanced word processing software.
Assistant Manager
Green Cedar
Saint Marys
03.2010 - 08.2015
- Oversaw customer service initiatives to enhance client satisfaction and engagement.
- Supervised daily operations by scheduling shifts and assigning duties to optimize team performance.
- Coordinated daily operations and staff schedules to ensure efficient workflow.
- Implemented inventory management practices to optimize stock levels.
- Developed a system for tracking inventory and ordering supplies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided administrative support through efficient scheduling, organized filing, and accurate data entry.
Education
High School Diploma -
Camden County High School
Kingsland, GA05.2011
Skills
- Budget management
- Sales expertise
- Customer service
- Customer relations
- Staff training
- Inventory control
- Time management
- Schedule management
- Scheduling
- Email management
- Data entry efficiency
- Data entry
- File management
- Documentation skills
- Problem solving
- Vendor relationships
- Fluent in Spanish
- Administrative skills
Languages
Spanish
Professional
English
Full Professional
Timeline
General Manager
Mariners Suites
08.2015 - 02.2026
Assistant Manager
Green Cedar
03.2010 - 08.2015
High School Diploma -
Camden County High School