Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Kristy Robinson

Newnan

Summary

Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.

Overview

25
25
years of professional experience

Work History

EXECUTIVE ASSISTANT

Hospitality Woodworks LLC
Lithia Springs
03.2013 - Current
  • Prepared travel arrangements for the President, including airfare, hotel accommodations, rental car reservations.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Handled confidential information with discretion and integrity.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Organized and maintained the President's calendar, scheduling meetings and appointments.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed daily invoices, reports and proposals.
  • Reviewed contracts prior to signing them on behalf of executive management.
  • Collaborated with external vendors and suppliers to ensure timely delivery of services or products requested by the president's office.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Handled the setup and validation of direct deposit instructions for employees.
  • Developed and maintained detailed payroll documentation and procedures guides.
  • Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed garnishments, child supports, and levies in accordance with federal and state laws.

Office Administrative Assistant

Georgia Cabinet & Supply Co
Atlanta
09.2009 - 01.2013
  • Sorted mail daily for distribution throughout the organization.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Contributed to team effort by accomplishing related tasks as needed.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Set up new hire paperwork according to company standards.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Processed incoming invoices for payment in a timely manner.
  • Organized and maintained filing systems, both paper and electronic.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Proofread content for typo-free emails and documentation.
  • Managed employee records including payroll information, attendance tracking, vacation time requests.
  • Responded promptly to customer inquiries via email or phone.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Created expense reports, tracked invoices, and processed payments.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Maintained confidentiality of sensitive data in accordance with company policies.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Managed complete payroll processing cycle for over 22 employees in compliance with federal and state laws.
  • Onboarded new employees in time reporting and payroll systems.
  • Worked with HR staff to accurately track and update paid time off.
  • Managed employee benefit programs such as health insurance, 401K plans.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Audited timecards for accuracy and completion prior to submitting them for processing.
  • Monitored attendance records to ensure compliance with company policies.
  • Assisted employees with questions concerning their paychecks or deductions.

PATIENT COORDINATOR

Aberdeen dental
Newnan
04.2000 - 06.2009
  • Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
  • Took customer payments and billed insurance companies for remaining balance.
  • Processed payments, maintained accurate financial records, and balanced daily accounts receivable transactions.
  • Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
  • Set up appointment times and handled canceled appointments.
  • Greeted patients and provided them with necessary paperwork to complete upon arrival.
  • Collected payments from patients and arranged payment schedules.
  • Transmitted dental records and other correspondence by mail, e-mail, or fax.
  • Monitored office supplies inventory and placed orders when necessary.
  • Answered and managed incoming calls and emails.
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Prepared monthly reports on patient visits, cancellations, no-shows, and other data related to front office operations.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
  • Performed data entry duties accurately and efficiently.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Provided administrative support such as filing patient charts, ordering office supplies, and updating patient information in the database.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Verified, updated and entered patient information into system.
  • Maintained updated knowledge through continuing education and advanced Dentrix training.

Project Management Assistant

Geyer Construction
Atlanta
03.2008 - 04.2009
  • Provided administrative support including scheduling meetings, coordinating travel arrangements, managing calendars, ordering supplies.
  • Assisted with coordination of daily activities for projects.
  • Facilitated communication between internal teams and external partners throughout the life cycle of projects.
  • Organized and resources to facilitate project needs.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Prepared expense reports in accordance with company policies and procedures.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Scheduled meetings and sent invitations specifying time and location.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Provided administrative support to the Office Manager and other staff members.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Greeted visitors and directed to appropriate location or person.
  • Maintained organized filing system of paper and electronic documents.

Education

HIGH SCHOOL DIPLOMA -

Lithia Springs Comprehensive High School
Lithia Springs, GA

Skills

  • Calendar management
  • Travel coordination
  • Document preparation
  • Confidential information handling
  • Payroll administration
  • Office organization
  • Vendor management
  • Expense tracking
  • Meeting coordination
  • Data entry
  • Project management
  • Customer service
  • Effective communication
  • Problem solving
  • Attention to detail
  • Mail management
  • Customer Service-oriented
  • Appointment setting
  • Software knowledge
  • Human resources management (HRM)
  • Invoice processing
  • Compensation and benefits
  • Information confidentiality
  • Articulate and well-spoken
  • Phone etiquette
  • Business administration
  • Payroll
  • Filing and data archiving
  • Professional and mature
  • Meticulous attention to detail
  • File organization
  • Office administration
  • Staff management
  • Executive support
  • Administrative support
  • Self-starter
  • Office management
  • Bookkeeping

Hobbies and Interests

  • Spending time with family
  • Travel
  • Reading

References

References available upon request.

Timeline

EXECUTIVE ASSISTANT

Hospitality Woodworks LLC
03.2013 - Current

Office Administrative Assistant

Georgia Cabinet & Supply Co
09.2009 - 01.2013

Project Management Assistant

Geyer Construction
03.2008 - 04.2009

PATIENT COORDINATOR

Aberdeen dental
04.2000 - 06.2009

HIGH SCHOOL DIPLOMA -

Lithia Springs Comprehensive High School
Kristy Robinson