Kristy Stephenson
Griffin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Spark Delivery
Walmart
Griffin
11.2024 - Current
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Pizza Delivery Driver
Domino's Pizza
Griffin
04.2023 - 04.2025
- Delivered fresh food to customers across local area.
- Followed proper sanitation protocols when handling food products on the job.
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Boat and Yaht Engine Masker and Paint Touch Up
Ranew's Outdoor Equipment
Griffin
03.2021 - 04.2023
- Used masking instructions via computer to ensure accurate covering so parts could be secured optimally
- Applied paint using presion and detail to prepare engines for the showroom
- Followed safety protocols at all times while working around hazardous materials used in the manufacturing process.
- Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Monitored filters for the paint booth and notified management when they needed to be changed
Pizza Delivery Driver
Domino's Pizza
Thomaston
02.2018 - 03.2021
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Followed proper sanitation protocols when handling food products on the job.
- Greeted customers upon arrival, took orders and provided product knowledge.
- Conducted daily cleaning duties such as mopping floors, washing dishes.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Ensured all food safety regulations were followed during preparation process.
- Assisted customers with questions or complaints regarding their orders.
- Processed cash and credit and debit payments accurately using point-of-sale system.
Customer Care Professional
Sykes Home
Tampa
05.2015 - 11.2017
- Ensured compliance with company policies when dealing with customers.
- Adhered to all applicable laws, regulations and standards when providing services.
- Collaborated with other departments to resolve customer inquiries quickly and efficiently.
- Demonstrated empathy towards customers during difficult conversations.
- Maintained accurate records of customer interactions and transactions.
- Created detailed documentation of customer interactions for future reference.
- Provided product and service information to customers.
- Identified potential opportunities for improvement within the existing processes.
- Listened attentively to customer needs, clarified information, researched every issue and provided solutions in a timely manner.
- Maintained high satisfaction score by consistently resolving first-call issues.
Education
Some College (No Degree) - General Studies
Gordon College
Barnesville Georgia Some College (No Degree) - Music
Topcoa Falls College
Toccoa, GASome College (No Degree) - Greenhouse And Landscape Management
Southern Crescent Technical College
Griffin, GASome College (No Degree) - Environmental Science
University of Phoenix Online
Phoenix Arizona Skills
- Time management
- Problem solving
- Attention to detail
- Relationship building
- Safety compliance
- Task prioritization
- Effective communication
- Critical thinking
- Team collaboration
- Organizational skills
References
References available upon request.
Timeline
Spark Delivery
Walmart
11.2024 - Current
Pizza Delivery Driver
Domino's Pizza
04.2023 - 04.2025
Boat and Yaht Engine Masker and Paint Touch Up
Ranew's Outdoor Equipment
03.2021 - 04.2023
Pizza Delivery Driver
Domino's Pizza
02.2018 - 03.2021
Customer Care Professional
Sykes Home
05.2015 - 11.2017
Some College (No Degree) - General Studies
Gordon College
Some College (No Degree) - Music
Topcoa Falls College
Some College (No Degree) - Greenhouse And Landscape Management
Southern Crescent Technical College
Some College (No Degree) - Environmental Science
University of Phoenix Online