Kristy Tucker
LaFayette
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
5
5
years of professional experience
1997
1997
years of post-secondary education
Work History
Team Leader
ROPER CORP.
La Fayette
10.2022 - Current
- Make sure there are enough people to cover each job and training anyone new then supervise and fire while my area for any mistakes.
- Make sure all equipment in the area is working properly by doing test on the robotics that are in three different spots in my area. I do the air pressure checks and the light curtain checks for safety.
- I fully inspect the ovens that are on both sides of my area to make sure nothing is missing or has any defects and then I proceed to completely set up the work area before my team comes in
- I go to the front of the line and make sure that they have the schedule and a radio to call out all model changes and I am constantly making sure that everything is running smoothly in the area and in the areas that are beside me, I checked to see if they need any assistance on setting up for start time.
- I also use my lockout tag out quite frequently to manually fix the robot in the area, I tried to do it as safely and fast as possible because minutes matter in this job.
- There are many more tasks I perform on a daily basis, and I am always willing to stay after work and help with necessary
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Collaborated with other departments to ensure alignment of goals across teams.
- Ensured compliance with all safety regulations in the workplace.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Created training materials and conducted group trainings on new processes or procedures.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Motivated team members through recognition programs and performance-based incentives.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Offered training and support to keep team members motivated and working toward objectives.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Oversaw training and development programs to enhance team skills and knowledge.
- Completed daily quality assurance duties to provide feedback for improvements.
- Managed conflict resolution within the team to maintain a positive work environment.
- Assessed company operations for compliance with safety standards.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
Quality Auditor
Hatch Stamping
Chattanooga
09.2021 - 10.2022
- I was in charge of everything quality on my shift. Destruct, gauge, inspect and audit automotive parts.
- Rework, bad parts and problem solve
- Everything that went out on our shift had my name on it so I had to ensure the quality was perfect.
- Collaborated with production staff to resolve quality issues in a timely manner.
- Reviewed supplier documentation to assess compliance with requirements.
- Created reports on audit findings, including recommendations for improvements.
- Inspected incoming materials for conformance to specifications.
- Ensured that all products meet statutory regulations before being released into the market.
- Tracked quality metrics such as defect rate, rework rate, waste rate.
- Analyzed data from customer surveys and suggested solutions for improvement.
- Maintained all relevant documents related to inspections and audits in an organized manner.
- Developed and maintained audit plans, checklists and procedures.
- Evaluated production processes for efficiency and effectiveness.
- Monitored product performance and identified areas for improvement.
- Investigated and identified quality issues to uncover root causes and explore potential corrective actions.
- Designed quality guidelines and procedural manuals to communicate important information with end users.
- Minimized cost of audits while maintaining high levels of service.
- Laid out suggestions to improve quality controls and operations standards.
- Collected and assessed latest information about ongoing work and compliance issues.
- Read blueprints and manuals to determine test procedures or adjustment methods.
- Learned new testing methods through continued education and research.
- Selected samples for use as test models.
- Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
- Calibrated products to match design and operational specifications.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Repaired malfunctions, reassembled items, and performed final tests.
- Made adjustments to equipment or calibrated instruments to required tolerances.
- Noted changes during testing in project documentation.
- Provided safety information to contractors, engineers, or test equipment operators.
Assembly Line Production Worker
Vanguard
Trenton
11.2020 - 06.2021
- Climbed up on stacks of tractor trailer truck Chatzis to hook one to the crane, set the chassis down on the track and then build up the entire breaking system and run tests to ensure that there are no leaks.
- Although that was my main job, I have experience in the complete process of building tractor-trailer trucks.
- Assembled components according to established procedures and safety protocols.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Rotated through various positions on the assembly line as needed by management.
- Operated powered industrial vehicles such as forklifts for transporting goods around the facility.
- Inspected incoming raw materials prior to use in order to ensure quality assurance.
- Utilized computers for tracking inventory levels and updating databases with relevant information.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
Ridgeland High School
Rossville, GASkills
- Team leadership
- Employee training
- Conflict resolution
- Quality control
- Safety compliance
- Process improvement
- Data analysis
- Performance management
- Project management
- Equipment maintenance
- Collaboration skills
- Time management
- Communication skills
- Problem solving
- Complaint resolution
- Attention to detail
- Technical support
- Team motivation
- Giving constructive feedback
- Client service
- Workflow management
- Client communication
- SOP adherence
- Evaluating employee work
- Quality improvement
- Team Check-ins
- Performance improvement
- Mentoring
- Complex Problem-solving
- People management
- Lean manufacturing
- Feedback delivery
- Goal setting
- Overseeing daily activities
- Leading team meetings
- Team assessment
- Staff training
- Team supervision
- Meeting facilitation
- Expectation setting
- Safety
- Work Planning and Prioritization
- Safety processes and procedures
- Team building
- Documentation and reporting
- Coaching and mentoring
- Program development
- Performance evaluations
- Staff education and training
- Teamwork and collaboration
- Coaching
- Analytical thinking
- Overtime management
- Leadership
- Task delegation
- Daily workflow improvement
- Issue resolution
Accomplishments
- Awarded August 2022, Great Catch Award
- Awarded July 2023, Gold Star Award for helping to successfully design and run a production line without having any of my products with defects or missing elements and have a zero downtime on any of my processes which I carry out to this day.
- In February 2025, I was chosen to be the safety representative for my specific production line which entails me making sure that over 200 operators are in compliance with our strict safety standards.
References
References available upon request.
Timeline
Team Leader
ROPER CORP.
10.2022 - Current
Quality Auditor
Hatch Stamping
09.2021 - 10.2022
Assembly Line Production Worker
Vanguard
11.2020 - 06.2021
Ridgeland High School